Nov. 13 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, introduces Smart MailHub, a solution to help organizations overcome one of
Nov. 12 2020
Quadient Inspire is making it possible for KUB to automate and consolidate all of its bill and letter creation processes on a single platform and add and change messaging easily without the intervention...
Nov. 9 2020
Kodak Alaris and Nimble Information Strategies have entered into an agreement with a Canadian Provincial Government agency to streamline the way applications for citizen services are digitized. The so
Nov. 5 2020
The company will speak at the conference, which is held annually for professionals who create and manage content, communications and strategies to support better customer experiences
Oct. 29 2020
Quadient’s new document delivery solution enables businesses to send mail from virtually anywhere without ever touching a piece of paper
Oct. 27 2020
The Chiang Mai office will act as Transformations’ second technology hub, specializing in customer communications software development
Oct. 22 2020
Crawford Technologies has announced it has partnered with Eliquo Training and Development Inc. (Eliquo) to provide professional training and accessibility services in the highly technical field of document...
Oct. 21 2020
Hyperscience, the automation company, today announced its $80M Series D financing round led by Tiger Global, with participation from new investor BOND, bringing the company’s total funding to $190...
Oct. 19 2020
The Quadient Experience Partner Program will offer partners recognition based on revenue and technical skills through four different levels: Registered, Silver, Gold and Platinum
Oct. 16 2020
Now in its 32nd year, the Growth List is an annual ranking of the most successful entrepreneurial private and public companies in Canada
Oct. 15 2020
Financial Imaging selected Uluro for its ability to automate complex processes, provide faster implementation and turnaround times and deliver complex communications through multiple channels
Oct. 13 2020
Kodak Alaris is expanding its document capture portfolio with the launch of a new line of low-volume production scanners and a refresh of its web-based capture software. Built for today and ready for
Oct. 13 2020
New scanners and software from Kodak Alaris deliver fast, efficient image processing and intelligent data extraction, reducing time to convert documents into business-critical information
Oct. 8 2020
With BelWo’s support, DNI was able to significantly streamline the development and deployment of a complex billing statement, making it possible for DNI to go live for its new client on budget and...
Sept. 29 2020
The new MPS Capture Agent, Scanner Manager and Scanner Finder Tool from Kodak Alaris enable channel partners to deliver added customer value by allowing scanners from Kodak Alaris to be seamlessly integrated...
Sept. 24 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it has received a +73 NPS® (Net Promoter Score) for customer
Sept. 21 2020
The updates are designed to drive further adoption of ‘edge capture,’ which involves scanning at the edge of a business process where documents enter an organization
Sept. 9 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, and Nuxeo, the developer of a leading content services platform (CSP), hav
Sept. 4 2020
The new agreement allows Premier members to take advantage of special pricing and terms for Quadient’s cloud-based, outbound document automation platform, Quadient Impress
Aug. 19 2020
Formerly Nuance Power PDF, Kofax Power PDF 4 increases worker productivity with improved digital accuracy and integrated e-signature capabilities of Kofax SignDoc
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue