Quadient has announced a significant upgrade to Quadient® Impress, a software-as-a-service (SaaS) multi-channel document delivery and automation solution for small and medium businesses (SMBs). The...
The Business Intelligence Group today announced that it has awarded Messagepoint Inc. a 2021 Stratus Award for Cloud Computing in the Artificial Intelligence (AI) category. The Stratus Awards, an annu
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has completed the acquisition of Open Access Technologies (OAT), a leading
Quadient has announced that the company has crossed over the 10,000 software customer threshold for the first time.Quadient rapidly expanded its software customer base in the first half of 2021 with m
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of AccessibilityNow® Remediate, a standalone PDF...
Crawford Technologies has added AccessibilityNow® Validator, a new tool for testing document accessibility compliance, to its comprehensive AccessibilityNow platform
P3iD Technologies, Inc. has partnered with Kodak Alaris to provide enterprise clients with a secure and easy-to-use document scanning solution. The P3iD DoxaScan Intelligent Data Solution integrates w
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced the availability of a white paper it commissioned from analyst f
Smart CommunicationsTM has announced that its platform is now available via Amazon Web Services (AWS) in Germany. Customers across Europe can now join those already utilizing the Smart Communicat
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has joined the World Wide Web Consortium (W3C)
Customer Communications Management (CCM) consulting firm, Aspire Customer Communications Services, has announced today the upcoming launch of a new Aspire Leaderboard, and is inviting providers of CCM
Messagepoint Inc. has been awarded two patents by the United States Patent and Trademark Office that support its customer communications management (CCM) platform’s unique ability to simplify the...
Kofax®, has announced it has acquired PSIGEN Software, Inc., a provider of document capture, content management and workflow automation software and solutions.“We’re very pleased to welcome...
Quadient has announced that it has been positioned as an overall leader in the 2021 Aspire Leaderboard™ for Customer Communications Management (CCM) — the fourth year in a row that Quadient...
For the fourth year in a row, Messagepoint Inc. has been named an overall leading provider of customer communications management (CCM) solutions in the 2021 CCM Aspire Leaderboard
Racami announced the release of its enhanced Alchem-e™ version 6.5.4, used for producing and distributing customer communications, books, marketing materials, bills, and other forms of print and...
More than 180 partners joined Kodak Alaris at its recent 2021 Virtual Partner Summit for the United States and Canada (US&C) region. The theme for the virtual event was ‘Growth Starts Here.’Th
For more than a decade, personalization has been the dominant narrative in customer experience. Organizations invested heavily in understanding their customers. They built data lakes. They deployed an
In 2026, many organizations are still trying to meet modern expectations with yesterday's siloed content operating model. Until that changes, the gap between what customers expect and what organizations can deliver will continue to widen
Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
