Direct Marketing Automation provider Boingnet announced the general availability of its new, patent-pending “Audiences” technology. The announcement came during Boingnet CEO Dennis Kelly’s...
Anexinet Corporation, a leading provider of digital, analytics and hybrid IT solutions, announced its Mobile Customer Self-Service (MCSS) development platform. The new offering gives organizations the...
Resolve Systems, the only enterprise-wide incident response and automation platform for security, IT and network operations announced that it has been acquired by Insight Venture Partners ("Insight"),...
Messagepoint Inc., a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) market, announced that it has partnered with FCI CCM Inc.,...
BackupAssist, a leading provider of automated Windows server backup and recovery software for small and medium enterprises (SMEs), announced version 10 of the company's popular BackupAssist backup and...
Leveraging its unique combination of physical and digital records management expertise, GRM has introduced a Patient Chart Management Platform designed to provide healthcare organizations with a means...
Xillio, international specialist in the field of content migration and integration of large business platforms, has been included in the list of cool vendors in the May “Cool Vendors in Content Services,...
Archimed Electronic Content Management (ECM) solutions include the products Elise and Doc Factory which provide businesses comprehensive, integrated tools for content and document management, case management...
Snapforce CEO, Richard Gabriel, announced the worldwide release of its new version Prodigy, “Using our new proprietary crm framework, we built Prodigy, a product that combines the latest in CRM intelligence.”...
Nuance Communications, Inc. (NASDAQ: NUAN) today announced a new strategic partnership for Lexmark, a global imaging solutions leader, to provide Nuance document imaging solutions worldwide. Specifically,...
Crawford Technologies introduced its newest product, PRO Preference Manager, at Document Strategy Forum ’17, held on May 1-3 in Chicago. With a reputation for providing award-winning software solutions...
Thoma Bravo, a leading private equity firm, announced it has entered into a definitive agreement with Lexmark International Inc., a global imaging leader, to acquire Lexmark’s Enterprise Software...
OpenText (NASDAQ: OTEX, TSX: OTEX), a global leader in Enterprise Information Management (EIM), announced Release 16 Enhancement Pack 2 (EP2), the second enhancement pack for OpenText Release 16, the company's...
Madison Advisors announced that senior analyst, Gina Ferrara, will be addressing attendees at the Document Strategy Forum ’17, to be held May 1-3 at the Chicago Marriott Downtown. Ferrara’s...
GMC Software, the award-winning leader in Customer Communications Management (CCM), announced today it is speaking and exhibiting at Document Strategy Forum ‘17 to be held May 1-3 in Chicago. GMC...
Messagepoint Inc., a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) space, will be exhibiting at Document Strategy Forum ’17....
The DOCUMENT Strategy Forum (DSF) is pleased to announce that its 2018 Conference will be held on May 21 - 23, 2018 at the Marriott Copley Place in Boston. For the past nine years, the DSF has blazed a...
Enterprise content management (ECM) used to make sense only for large companies with the size and budgets to make the conversion to digital worthwhile. Now, with the introduction of Xerox DocuShare Flex,...
Kofax, a leading provider of software to simplify and transform the First Mile of business, today announced the addition of ID verification and facial recognition capabilities to Kofax Mobile ID framework....
Crawford Technologies and Racami announced a new partnership that brings two market-leading vendors together to provide organizations with a range of cloud and on-premises solutions for managing customer...
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
