IntelliChief, LLC, a provider of automated document management and workflow enterprise content management (ECM) solutions, announces Contiguous System Connection with the latest release of Integration
Panasonic System Communications Company of North America, an industry-leading producer of best-in-class document management and imaging solutions, today announced receipt of the coveted 2016 Buyer's Lab...
BerkOne Inc., a leading provider of business process automation, IT and security solutions, completed the acquisition of Amtek Data Corp on July 1, 2016. “The fit between BerkOne and Amtek is incredible....
The Mopria Alliance, a global non-profit membership organization chartered to drive industry-wide standards for mobile printing, today announced the next step forward in its mission to simplify printing...
A2iA (@A2iA), an award-winning developer of software for the worldwide data capture, document processing, and payment systems markets, announced today the availability of mobile bill pay. By simply taking...
Prinova Inc., a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) market, today announced that Volition Capital, a Boston-based growth...
Xerox (NYSE: XRX) announced the names of the new companies that will be created following the completion of its separation into two publicly traded companies. The Business Process Outsourcing company will...
Open Text Corporation (NASDAQ: OTEX) (TSX: OTC), a global leader in Enterprise Information Management, announced today that it has entered into a definitive agreement to acquire the Customer Communica
A recent survey on the rapid adoption of Bring Your Own Device (BYOD) policies indicates that nearly 75 percent of companies allow BYOD as a way for employees to check e-mail and complete work outside...
GMC Software, a leader in customer communications management, announced today that it was among the select companies that Forrester invited to participate in its report, The Forrester WaveTM: Customer...
Hundreds of senior executives gathered at DSF ‘16 (DOCUMENT Strategy Forum) in Chicago this past May 10-12, 2016 to discuss topics such as customer experiences, digital strategies for communications,...
Acuant, the leading provider of identity management solutions, today announced the acquisition of AssureTec Technologies, a leading provider of identity document authentication and data capture solutions....
Y Soft, a leading enterprise office solutions provider, has expanded its partner relationship with Xerox as the Powered by Y Soft provider in the Xerox Secure Print Manager Suite. Y Soft also released...
What does the content automation market look like in 2016? This infographic shows the survey results from InfoTrends and Quark Enterprise Solutions on how businesses develop their content and the challenges...
Prinova Inc., a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) market, is proud to announce that its Messagepoint software was...
Digital transformation is a key initiative for many organizations, but according to Forrester senior vice president of research Carrie Johnson, only 34% of executives surveyed think their strategy is correct....
GMC Software (GMC), a leader in customer communications management, announced today that it will be showcasing its newest technology, GMC Inspire Customer Journey Mapping, in booth #414 at Document Strategy...
We are amidst a time of extraordinary change and faced with very real challenges as “customer-centricity” and disruptive digital technologies rewrite the rules as we know them. Time and time...
Madison Advisors today announced it will sponsor an Executive Roundtable on May 12 at DOCUMENT Strategy Forum ’16 held May 10-12 at the Hyatt Regency O’Hare Chicago. The roundtable will take...
While the notion of “digital transformation” is not new, it is still misunderstood. Part of the problem is that there’s no universal definition. When you hear the phrase, it could be...
The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
