Sept. 26 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of FileAssist, a fully-managed file storage and collaborative solution developed exclusively for Konica Minolta...
Sept. 25 2014
Despite widespread adoption of document capture solutions[1], IT and operations managers in many mid-to-large sized enterprises with paper-based processes are still searching for solutions to boost efficiency...
Sept. 23 2014
Cabinet Document Management Solutions (Cabinet), a leading provider of electronic document management software and workflow software for small and medium-sized businesses, has announced its Cabinet SAFE...
Sept. 22 2014
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, will focus on helping print service providers create, produce, deliver and manage...
Sept. 19 2014
Inc. Magazine has officially ranked Square 9 Softworks No. 1225 on its 33rd annual Inc. 5000 list, an exclusive ranking of the nation's fastest-growing private companies. With 357% growth since 2011, Square...
Sept. 16 2014
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output and customer communications solutions, has been selected by Alaska National Insurance Company for its online...
Sept. 16 2014
Satori Software today announced the immediate availability of its new cloud-based data quality solution designed to help customers solve the real business problems created by poor quality data without...
Sept. 16 2014
Ricoh has again earned a leadership position in worldwide Managed Print and Document Services, according to the new “IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor...
Sept. 16 2014
A2iA (@A2iA), an award-winning developer of software for the worldwide data capture, document processing, and payment systems markets, announced it has signed five new A2iA Mobility integration and reseller...
Sept. 16 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that it has acquired Results Engineering, an enterprise content management (ECM) solution provider, to support and to further...
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Sept. 5 2014
The modern workplace has a somewhat contradictory relationship with print. As more companies embrace workflow technology that enables them to streamline paper-intensive business processes, and as their...
Aug. 25 2014
Xpertdoc Technologies Inc., a Montreal-based company providing award-winning document output and customer communications solutions, is pleased to announce a partnership agreement with OneShield, Inc.,...
Aug. 21 2014
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, announced today that the company was named the winner of a Bronze Stevie®...
Aug. 20 2014
Solimar Systems, Inc., a leading global solutions provider of production printing and secure document delivery solutions, recently announced the release of XIMAGEpdf™, a resource creation tool. XIMAGEpdf...
Aug. 19 2014
Telstra today launched its global cloud-based unified communications service, enabling businesses to communicate and collaborate in real-time regardless of their location around the world. Nathan Bell,...
Aug. 15 2014
The United States healthcare system is in the midst of a transformation, impacted by a "perfect storm" of regulatory, population, social, technological, and financial forces. These forces are creating...
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Aug. 14 2014
IT risk is everyone’s problem. By “everyone,” we mean the board of directors, senior management, process owners and internal auditors. Internal audit departments play a critical role...
Aug. 13 2014
Mi-Corporation, the Mobile Information Corporation, today announced that WasteStrategies has built its proprietary compliance management system – WS AuditPRO – for managing EPA, OSHA, and other...
Aug. 12 2014
Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, today released the new MX-C301W desktop color MFP, offering outstanding color output combined with...
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Aug. 12 2014
RISO, Inc. announced the release of the industry’s first in-line full color inkjet cut-sheet Print-to-Mail Solution. A RISO ComColor 9150 or 7150 printer, in combination with the new Wrapping Envelope...
  • In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth