April 15 2013
Mail-Gard®, a division of IWCO Direct and one of the nation’s leading providers of critical communication recovery solutions, announced it has partnered with Data Management Internationale (DMI)...
April 15 2013
News Facts Lexmark’s Perceptive Software announces that the University of California, Merced (UC Merced) has chosen Perceptive Software as its enterprise content management solution. UC Merced will...
April 12 2013
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of a PDF::PDF/A conversion module as part of Solimar® Print...
March 27 2013
Many executives understand that improving their document-driven business processes—from invoicing to insurance claims processing to financial reporting—can drive their costs down. What they...
March 25 2013
Taking distribution of its premier content and workflow management solutions one step further, etfile launched a new sales engagement program to bring its award-winning solution to the reseller channel....
March 25 2013
Perceptive Software, creator of process and content management products and solutions, announces the availability of Perceptive Interact for Microsoft Dynamics CRM, Microsoft's customer relationship management...
March 14 2013
Pitney Bowes Inc. (NYSE: PBI) and GrayHair Software, Inc., a leader in innovative services for business mailers, announced they are collaborating on a new suite of solutions for Pitney Bowes's Presort...
March 12 2013
Flex Systems™ introduces FlexStream™, a new document processing software solution at the 2013 National Postal Forum. Organizations that have previously passed on document processing solutions...
March 10 2013
The Rosetta Stone is iconic in the study of ancient Egypt. Champollion's translation of the Egyptian hieroglyphics by discovering their patterned similarities with the better-known Greek and Demotic language...
Feb. 28 2013
Kofax® plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today reported it has acquired Altosoft, Inc., a leading...
Feb. 19 2013
Bell and Howell and Sefas Innovation Inc. have announced an expansion of their existing partnership to provide an integrated solution to help traditional print and mail operations rapidly transition into...
Feb. 19 2013
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of SOLfusion™ 1.3, its software solution for document workflow...
Feb. 18 2013
HP Enterprise Services announced a new business process outsourcing (BPO) solution, HP AutoFlow, that enables clients to automate core business processes, including finance and accounting, to enhance operational...
Feb. 13 2013
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); How consumerization of IT is changing who's in control There's a battle brewing in the enterprise around the disruptive force of consumerization....
Feb. 4 2013
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); Don't let your email-based marketing communications float away from the governance orbit. Plenty has been written about the need to...
Jan. 31 2013
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The paradigm of multi-channel delivery has been with us for a number of years now. Briefly, it refers to the ability to communicate...
Jan. 23 2013
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); Prescriptions for common customer intelligence maladies Customer intelligence is one of those bandied about terms that benefits from...
Jan. 22 2013
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) and Hyland Software, Inc. (Hyland) announced a strategic alliance to provide a seamless solution that integrates Hyland's OnBase enterprise...
Jan. 13 2013
Brother International Corporation, premier provider of products for the home, home office and office, today announced a strategic collaboration with DocuLex, Inc., creator of award-winning, business-ready...
Jan. 11 2013
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The document capture market is turning the corner. The heady mix of automation, analytics and business process management is transforming...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue