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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience Feb. 28 2014
Eclipse Corporation, a provider of enterprise document generation solutions, announced today that New Orleans-based commercial print provider, Mele Printing, has selected DocOrigin 3.0 from Eclipse to...
Feb. 26 2014
FileBound, a leading provider of cloud-based document and workflow automation solutions and part of the Upland Software family of enterprise work management applications, today announced it will host its...
Feb. 26 2014
TITUS, a leading provider of security and compliance solutions for email and documents, today introduced the latest version of TITUS Security Suite for Microsoft
Feb. 24 2014
Datum Datacentres today announced the release of a new white paper commissioned from analyst Quocirca. “Data Centre Co-location: An easy decision, a difficult choice” will help CIOs and other...
Feb. 24 2014
Healthcare data management specialist, BridgeHead Software today launches HealthStore™ for FlexPod®. A data management solution, HealthStore is designed to provide hospitals with a comprehensive,...
Feb. 21 2014
Every day, healthcare providers face the challenge of managing and exchanging patient information originating from paper and digital formats. To provide the best patient care, providers must have the ability...
Feb. 20 2014
Pierre de Muelenaere, President & CEO I.R.I.S. Group; Mikel Irizar, SVP Marketing Scytl; Jean-Pierre Marcelle, COO Wallonia Foreign Trade and Investment I.R.I.S., member of the Canon Group and provider...
Feb. 20 2014
Proxama PLC (AIM: PROX), the global platform provider of mobile proximity marketing, mobile wallet and payment solutions, has partnered with Cryptomathic, a leading security provider, to launch a mobile...
Feb. 19 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of the bizhub® 4020 and bizhub 3320 monochrome
Feb. 19 2014
CloudBees, Inc., the Enterprise Platform as a Service (PaaS) innovation leader, today announced an agreement with Verizon Enterprise Solutions to make the CloudBees PaaS available on the new Verizon Cloud....
Feb. 18 2014
Interest in Advanced Document Recognition technology including OCR[1] has grown considerably as companies seek to automate key business workflows such as forms and claims management, invoice processing,...
Feb. 18 2014
ARMA International today announced the official launch of the Information Governance Assessment, a software platform organizations can use to identify information-related compliance risks across the enterprise,...
Feb. 18 2014
Confirmit, the leading global solutions provider for Customer Experience,
Feb. 18 2014
The Majority of UK CIOs (91%) are confident about their company’s likelihood to invest in IT projects in the next 12 months, with more than a quarter (27%) ‘very confident’ according...
Feb. 18 2014
Global provider of automation solutions IPsoft has been recognised in a Gartner report that analyses the profound changes in the outsourcing market. The report, “Predicts 2014: Business and IT Services...
Feb. 17 2014
One of Dynamsoft’s image capture software development kits (SDK) has been used to develop and implement image capture capabilities in FUJIFILM Medical Systems’ most recent version of Synapse®...
Feb. 14 2014
Christopher Crowley, The Crowley Company president, announces today that Konica Minolta Business Solutions U.S.A. (Konica Minolta) has signed on as a U.S. reseller of the UScan+ Universal
Feb. 14 2014
The shifting boundaries between work and home life mean staff at many small businesses are unwittingly putting their employers at risk of cyber-attack. 82% of small business employees use work time for...
Feb. 13 2014
Aquafadas, innovative developer of digital publishing solutions, today announced the release of its new cloud-based digital publishing platform, Aquafadas Cloud Authoring. Aquafadas Cloud Authoring lets...
Feb. 12 2014
docSTAR, an award-winning provider of Accounts Payable productivity solutions, will showcase eclipse, its multiplatform AP automation software at Microsoft Dynamics Convergence 2014. The annual conference...
By Eric RizFor more than a decade, personalization has been the dominant narrative in customer experience. Organizations invested heavily in understanding their customers. They built data lakes. They deployed an
We’re now in the experience economy, where customers measure companies by how easy, clear and effective it is to get something done
In 2026, many organizations are still trying to meet modern expectations with yesterday's siloed content operating model. Until that changes, the gap between what customers expect and what organizations can deliver will continue to widen
Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro