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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience Aug. 26 2013
News Facts Lexmark’s Perceptive Software announces the availability of Perceptive Intelligent Capture for Transcripts powered by Brainware, extending Perceptive Software’s comprehensive content...
Aug. 22 2013
DocuWare’s information security management system meets all the requirements laid out by international standard ISO/IEC-27001. This was recently confirmed when DocuWare, a global document management...
Aug. 20 2013
Avantstar, Inc., a provider of desktop-file-viewing, content conversion and web-content-management software, today announced version 13 of its Quick View Plus® file-viewing software. The newest version...
Aug. 14 2013
John Olson has been awarded the first annual “Charles H. ‘Chuck’ Forman – Crawford Technologies” Scholarship through EDSF (Electronic Document Scholarship Foundation). This...
Aug. 13 2013
Document Capture Technologies (DCT) (DCMT: OTC BB) today announced the availability of SimpleScan, an entirely new way to capture, store and manage business documents and information. With SimpleScan,...
Aug. 6 2013
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the immediate availability of the bizhub Connector for Google app to the Konica Minolta bizhub MarketPlace, a user-friendly...
Aug. 6 2013
To quantify the cost benefits of predictive coding and technology-assisted review, Catalyst Repository Systems, Inc., the leader in secure, cloud-based e-discovery software that simplifies e-discovery...
Aug. 1 2013
Kofax plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced that it has acquired Kapow Technologies, Inc.,...
July 30 2013
Metalogix, the leading provider of content infrastructure software to improve the use and performance of enterprise content on Microsoft SharePoint, Exchange and Cloud platforms, today announced the breakthrough...
July 24 2013
Compart has formed an alliance with Bell and Howell that lets high-volume mailers employ dynamic multi-channel document management capabilities and take advantage of the fast growing mobile market. Consumers...
July 15 2013
Canon U.S.A., Inc., a leader in digital imaging solutions, today released Océ PRISMAprepare 6.1, the Company’s latest generation of all-in-one document preparation software. This solution...
July 11 2013
OfficeScope, a cloud-based document management solution designed to empower paperless organizations, will be showcased at the upcoming Massachusetts Association of School Superintendents’ Executive...
July 4 2013
etfile, a premier workflow and document management solutions provider, today declares freedom from paper with the launch of OfficeScope. The new cloud-based document management solution improves upon current...
July 3 2013
News Facts Perceptive Software announces the release of Document Filters 11, the latest edition of the company’s unique Perceptive Search technology that software companies and service providers...
July 1 2013
Ricoh Production Print Solutions (Ricoh), a leading provider of digital output solutions, today announced that it has further expanded its critical communications suite of solutions, empowering printers...
June 27 2013
Due to its rapidly growing use throughout the enterprise, social media has become a key focal point for management and boards of directors seeking to understand, assess, manage and mitigate the risks associated...
June 25 2013
Crawford Technologies is proud to announce today its new partnership with global paperless communications specialist, Striata. This new partnership sees CrawfordTech increasing the capabilities of its...
June 11 2013
CVISION Technologies, a leading provider of software to optimize document-driven workflows and business processes, announced today the release of Trapeze eFiler 2.0. eFiler delivers a flexible, server-based...
June 11 2013
So, your organization has decided to invest in an (ECM) solution, but before you make a rash decision and sign a contract with the first ECM provider you find on your Internet search, consider these 10...
June 10 2013
EventEvolution Management Inc. is pleased to announce that the 2014 DOCUMENT Strategy Forum will be held May 13-15, at the Hyatt Regency, Greenwich, CT, where it was held this past spring. “We received...
By Eric RizFor more than a decade, personalization has been the dominant narrative in customer experience. Organizations invested heavily in understanding their customers. They built data lakes. They deployed an
We’re now in the experience economy, where customers measure companies by how easy, clear and effective it is to get something done
In 2026, many organizations are still trying to meet modern expectations with yesterday's siloed content operating model. Until that changes, the gap between what customers expect and what organizations can deliver will continue to widen
Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro