AIIM, the global community of information professionals, today announced a new social media governance training program for information management practitioners at all levels who are challenged to effectively...
It was more than 10 years ago when I visited what was, at the time, a state-of-the-art imaging facility for a national insurance company, progressive beyond their peers and before the anthrax-in-the-mail...
In a regulated industry, the consequences of producing non-compliant documents can be severe. Fines and law suits can be financially damaging. Poor publicity can result in lost business, and those responsible...
When I look for advice and information on how to drive change, I turn to the smartest and most reliable people I know: my friends. If crowdsourcing is about fast, inexpensive answers, friendsourcing is...
A2iA, the worldwide leading developer of cursive handwriting and machine-printed text recognition, and intelligent document classification technology, has released new versions to its software to address...
Square 9 Softworks, a leading developer of innovative, business-centric software solutions including the award-winning SmartSearch Content Management Suite, announced the introduction of "Square 9 Purchase...
Metalogix Software, the trusted provider of content lifecycle management solutions for Microsoft® SharePoint®, Exchange® and Cloud platforms, announced the purchase of Syntergy's SharePoint...
Going paperless seems simple enough in concept, but when it comes to execution, many companies are paralyzed by a loss of control. Many wonder what will happen by giving the customer an opportunity to...
TITUS, a leading provider of data governance and compliance solutions for email, documents, and Microsoft SharePoint is pleased to announce that Senior Product Manager Antonio Maio (@antoniomaio2) has...
A recent survey conducted by Litéra, a leading provider of productivity and risk mitigation solutions for legal and corporate markets worldwide, "Mobile Device Usage and Document Security," indicates...
Ricoh Production Print Solutions LLC (Ricoh), a leading provider of digital output solutions, announced the launch of its Customer Marketing Suite for Utility Companies, an industry-first offering of behavior-based...
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of SOLsearcher Enterprise (SSE) version 3.4. SSE 3.4 is a powerful...
Videk, a leading provider of vision-based document integrity assurance systems, and EMT International, manufacturers of web-based processing and finishing equipment, announced a formal collaboration to...
Forrester fields hundreds of client inquiries each year on the topic of social business and collaboration, and the trend doesn't appear to be slowing. Often the first question is, "How far behind are we?"...
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce it will produce the first-ever Social Business & SharePoint Conference in conjunction with its general conference...
AnyDoc Software, a leading provider of automated document, data capture, and classification solutions, announced their client, The Johnson Smith Company, one of the nation's oldest mail order catalog businesses,...
Crawford Technologies (CrawfordTech) has acquired ASE Technologies (ASE), a leading software developer and systems integrator in the Enterprise Content Management (ECM) market. Located in Boston, Massachusetts,...
A press release in the first week of March described a new solution for embedding QR codes in invoices, billing statements and letters in order to facilitate the collection of consumer payments via smartphone....
Why should we focus on the privacy of recipient information in transaction document production? We do so because the people who pay to have it produced are very worried about it. Many have been put through...
To be successful in business you have to engage employees. Social business and Enterprise 2.0 do much more than link people through advanced technology. They boost connections that make companies stronger...
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
