I think it would be irresponsible of me to write a series of columns about social networking without taking a look at the potential downside from a corporate perspective. As I pointed out in my last column,...
PageTech, the developer of PCLTool SDK, announced the release of PCLTool SDK v11.0. As the recognized leader in the PCL transformation industry, PageTech continues to meet the evolving PCL transformation...
kCura announced the launch of Relativity 7. The release includes improvements to the review experience, enhancements for administrators and case managers, more tools for building custom applications, and...
GMC Software Technology, the standard in customer communications, launched their new e-learning and online training courses that have been integrated within GMC's customer social networking portal. "GMC's...
Canon U.S.A., Inc., a leader in digital imaging, announced that the Company has been named by Forbes.com as one of the "10 Companies That Are Genuinely Green." Selected from a broad range of industries...
Not only do healthcare organizations have to be concerned with providing quality patient care, poor documentation is another factor that can have a serious impact on healthcare organizations. Healthcare...
Kodak, through a strategic partnership with VMware, is launching its first Virtual Operating Environment option for KODAK Unified Workflow Solutions. This new feature enables significant cost savings,...
Brainware, Inc. the leading provider of intelligent data capture and enterprise search solutions, congratulates Gardner Denver on their receipt of a 2011 Progressive Manufacturing 100 Award for Operational...
Organizations depend on information to manage day-to-day operations, comply with regulations, gauge financial performance, and monitor strategic initiatives. This critical information resides in the organization's...
What do Facebook and the country of India have in common? I found the answer a bit surprising — population. That's right, both India and Facebook are home to over 400 million residents. In fact,...
Build a Team: It's difficult to get beyond basic operational issues to realize the full potential of on-site search without dedicated employees to coordinate a strategy and govern and optimize the implementation....
Brainware, Inc., the leading provider of intelligent data capture and enterprise search solutions, announced that Bechtel has selected Brainware Distiller for accounts payable processing automation. "We...
IPS announced the availability of IPS Digital Workflow 3.0 third generation, web-based, modular workflow. The IPS cloud-based solution runs on state-of-the-art hardware and server technology, including...
DOCUMENT Strategy Forum 2011will now take place November 1-3 at the Crowne Plaza O'Hare, Chicago. With the recent announcement of our SharePoint joint agreement with AIIM and Gimmal and the expanded role...
Since reform and regulation have stirred the industry, it has become an even more complex environment, though the goal is to streamline processes. In the wake of healthcare reform, healthcare IT has been...
Brainware, Inc. the leading provider of intelligent data capture and enterprise search solutions, announced that Cache Creek Casino Resort has selected Brainware Distiller for enhanced efficiency and visibility...
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
