It's hard to believe that just three years ago I wrote, "Grokking the Millennials," for this very magazine. At that time, we talked about aligning our strategy to accommodate this mysterious, new bill...
Crawford Technologies today announced the release of PRO Channel Manager, an innovative new software solution that allows mailers to send documents through multiple delivery channels such as digital mailbox...
Pitney Bowes Inc. today announced new enhancements to its line of IntelliJet(TM) Printing Systems that are designed to increase the operational performance and quality range of the systems. These updates...
HP today announced new and enhanced digital printing systems that deliver higher productivity for direct mail and transactional applications to help print service providers (PSPs) turn data into more-relevant,...
CVISION Technologies Inc., a leading provider of advanced document capture software, announced the release of CVISION Trapeze for Invoice Processing 2.0. Trapeze for Invoice Processing is an automation...
PSC Info Group, a national provider of innovative, technology-enabled solutions and proven revenue acceleration tools to streamline the collection of consumer payments, announced the availability of QR...
In case you missed it, January 18th, 2012 was the day of the Great Web Blackout. An estimated 10,000 websites went dark and more than seven million people signed a Google.com petition opposing two controversial...
OVERVIEW Pomfret School, Pomfret, Conn., has a culture of promoting the use of technology in its classrooms. School officials wanted to spread this culture to its traditionally paper-based administrative...
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is pleased to announce it will produce the first-ever Analyst Day as part of its general conference program, which will take place...
Crawford Technologies' Archive Management Solutions (AMS) division has released a new version of its document archiving software, PRO Archiver 3.0. Now, in addition to having the ability to archive files...
OpenText (NASDAQ: OTEX, TSX: OTC) today announced the general availability of OpenText Tempo and introduced Tempo Express Edition, a new offering that lets companies quickly set up a private solution for...
Cabinet NG (CNG), provider of electronic document management and workflow management software, today announced the release of CNG-SAFE 7.5, the latest version of its complete document management and workflow...
The Danish physicist Niels Bohr was right when he said,"Prediction is very difficult, especially about the future." Perhaps at no time in the history of records management has that been more appropriate...
AnyDoc Software, Inc., an industry-leading developer of automated document, data capture, and classification solutions, announced today it has been named to KMWorld magazine's annual "100 Companies That...
Although electronic document and content management applications have been around for decades, companies are continuing to see opportunities to streamline processes, reduce paper and storage and increase...
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of an enhanced version of Rubika® to help solve many problems...
The cloud can drastically reduce the costs of storing information and implementing applications and is, therefore, a hot topic. However, it is also a controversial one. The cloud, as a term, is used as...
STEALTHbits Technologies, the provider of the industry's most comprehensive IT management and compliance platform for Microsoft-based systems, applications, and data repositories, today announced the release...
In the past year or two, I've focused a lot of my commentary on the incredible growth of smart phones and their seemingly unlimited potential as a source of new and emerging marketing channels. The trend...
The transactional print market is under intense price pressure. Organizations consider print operations to be a cost center that is not part of a core business operation. As a result, organizations evaluate...
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
