In the past year or two, I've focused a lot of my commentary on the incredible growth of smart phones and their seemingly unlimited potential as a source of new and emerging marketing channels. The trend...
The transactional print market is under intense price pressure. Organizations consider print operations to be a cost center that is not part of a core business operation. As a result, organizations evaluate...
Surging adoption of social media isn't exactly a state secret. Facebook, Twitter, LinkedIn and other services can deliver compelling enterprise value connecting clients, partners and colleagues. Effective...
OpenText (NASDAQ: OTEX, TSX: OTC) today announced OpenText Capture for Microsoft SharePoint, a software solution that allows organizations to quickly and efficiently capture, digitize and fully index paper...
Integreon, the largest global provider of integrated legal, research and business solutions, announced the launch of version 4.0 of its eView hosted document review platform, newly enhanced with Adaptive...
DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, today announced that it has received the SSAE 16 Type II (Statement on...
Every enterprise wants to succeed at "Enterprise 2.0," but industry research suggests that many initiatives remain experimental. In these early days, the technology you choose for your social and collaboration...
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, which will take place October 29-31st at the Hyatt Regency in Greenwich, CT, is pleased to announce that it has opened its 2012 Call...
Digitech Systems announces PaperVision Capture Desktop, a revolutionary scanning application that puts control of paper documents in reach of every business. In the past, electronic document management...
XMPie®, A Xerox Company, the leading provider of software solutions for Individualized Communications Management (ICM), announced today the addition of the XMPie Mapping Service to its robust portfolio...
Delphax Technologies Inc. (Pink Sheets: DLPX.PK), a global provider of high-speed digital printing equipment, announced that it will introduce its new elan series digital color print systems powered by...
Change is scary. And not just a little — it's really, really scary. What else (besides money) explains why entrenched technologies continue on way past their time? Let's face it, "If it ain't broke...
In a sluggish economy, businesses of all sizes are squarely focused on two things: sales and productivity. But in the era of information overload, the burden is on the consumer to distill meaningful information...
In Celent's second edition of their annual payments trends review, they review the "top 10" payments-related issues that Celent analysts dealt with in 2011 and expect to see further developments in 2012....
Perceptive Software, creator of enterprise content management (ECM) and business process management (BPM) solutions, announces the general availability of its Perceptive Reflect process mining and visualization...
Notable Solutions, Inc. (NSi), a leading developer of transactional capture and workflow solutions, today announced the availability of NSi AutoStore 6.0, a major update to its flagship product which includes...
Signs Now, a division of Allegra Network LLC, partnered with the Electronic Document Scholarship Foundation (EDSF), an international, non-profit organization dedicated to the document management and communications...
Electronic content management (ECM) applications continue to drive strong return on investment (ROI) after decades of improved paper processes, reduced paper and storage costs, and increased productivity...
Kofax plc (LSE: KFX), a leading provider of capture enabled business process management (BPM) solutions, today announced Kofax Mobile Capture, a patent pending solution that extends capture enabled BPM...
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce that the 2012 conference and exposition will take place October 29-31st at the Hyatt Regency, located in Greenwich,...
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
