June 2 2010
Users of ImageNow by Perceptive Software will find new tools in the latest release of the enterprise software suite to help manage documents and other digital assets throughout their lifecycle. The product...
May 31 2010
Thunderhead, a global leader in customer communications management (CCM) software, announced its new Advanced Forms Management feature set, which provides insurance organizations with a productivity break-through...
May 27 2010
Videk, a leading global provider of advanced real-time document integrity assurance systems, has teamed with Océ to demonstrate the latest inspection technology for high-speed color inkjet print...
May 25 2010
The divide between "enterprise content management suite" platform vendors and more specialized document management product suppliers is becoming more pronounced in 2010, giving buyers more choices to address...
May 25 2010
Diversified Information Technologies, Inc. (Diversified), a leading provider of document and information lifecycle solutions, announced its eChart-Rx solution, a suite of medical records management and...
May 24 2010
Pitney Bowes Inc. (NYSE: PBI) announced it is expanding its line of high-speed digital color printing systems. The new offering, the Pitney Bowes® IntelliJet 20 Printing System, will help more companies...
May 19 2010
Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, announced the general availability of Kofax Front Office Server 3.0, the latest version of its enterprise...
May 19 2010
Avoid Making a Rash Purchase: Portal server technology isn't right for every project. Internal IT and external web teams should work together to evaluate the investment benefits. Align with Existing...
May 18 2010
According to news reports, in March 2010, Facebook was the most visited website in the US, having more visits than Google for the first time. This announcement heralds the arrival of social networks. Celent...
May 18 2010
Prinova announced the launch of messagepoint 3.1 which introduces Insert Management and Postal Optimization capabilities to its web-based Enterprise Message Management software, messagepoint. The messagepoint...
May 17 2010
BÖWE BELL + HOWELL (BBH) announced that it has been awarded SAS 70 Type II Certification. The Statement on Auditing Standards (SAS) No. 70 certification is the latest demonstration of BBH's ongoing...
May 16 2010
Laserfiche is pleased to announce that it is supporting the Microsoft® SharePoint® Server 2010 launch wave by sponsoring a number of Microsoft Solution Days in both the U.S. and Hong Kong. As a...
May 13 2010
Gartner's 2010 Magic Quadrant for Marketing Resources Management now includes Kodak's DESIGN2LAUNCH Solutions among vendors to consider for marketing resource management (MRM), an area of growing interest...
May 11 2010
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of Enterprise Content Management (ECM) software, announced Rights Management Services (RMS) for the Open Text ECM Suite which allows...
May 10 2010
X-Rite Incorporated (NASDAQ: XRIT), the world leader in color management, measurement and communication technologies, announced that it is now shipping a new enhanced version of EasyTrax, the industry's...
May 6 2010
GMC Software Technology, the standard in personalized communication, announced that the company has been recognized at this year's ON DEMAND Conference & Exposition with a Best of Show Honorable Mention...
May 6 2010
At the recent 13th Annual Toner Printing Conference, sponsored by the Information Management Institute, a number of speakers presented analysis of the markets served by toner-based printing. The trend...
May 5 2010
I read that the chief economist of Moody's Economy.com has proclaimed that the recession is over. And in January, Forrester Research said that the tech recession was "unofficially over," predicting that...
May 5 2010
GoScan announced that the latest version of GoScan is fully certified with the new Microsoft SharePoint 2010. Although SharePoint 2010 is great at storing vital company information, it lacks a way to scan...
May 4 2010
AnyDoc Software, a leading provider of automated document, data capture, and classification solutions, announced the launch of their new enterprise capture and workflow solution, AnyDoc®INSURANCE Suite,...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue