Aug. 22 2010
In a time when Americans owe more money to students loans than credit card debt, EDSF is making a difference by financially helping students who are pursuing careers in the field of document communications....
Aug. 19 2010
In an effort to develop stronger connections with customers, organizations utilize new communications channels including email, text messaging and web-based applications, such as personalized URLs (PURLs)...
Aug. 18 2010
kCura announced the launch of Method, a workflow and notification system designed to manage legal hold and risk assessment processes performed by law firms, corporations, and service providers. The enterprise...
Aug. 18 2010
Evaluate Need for Custom-Coded WCM: WCM and the associated technologies have grown too complex to manage without the support of a commercial vendor or open source (OS) community. Create a WCM Transition...
Aug. 17 2010
AnyDoc Software, Inc., a leading provider of automated document, data capture, and classification solutions, announces the addition of email processing to its Infiniworx® capture workflow platform....
Aug. 17 2010
In North America and the European Union, mobile banking has made great strides in the past three years. The largest of banks down to the smallest of credit unions now offer it. Originally offered as one...
Aug. 16 2010
Printing approximately 700 million images in 2009 alone, Farmers Insurance communicates a tremendous amount of customer-critical data every single day — much of it checks for claimant reimbursement....
Aug. 16 2010
RISO, Inc. announced that it has expanded its relationship with Kodak to offer customers the RISO ComColor full-color cut-sheet inkjet printer as a complementary solution for its highperformance inkjet...
Aug. 15 2010
IBM (NYSE:IBM) announced the acquisition of Datacap Inc., a privately-held company based in Tarrytown, NY. Datacap is a leading provider of software that enables organizations to transform the way they...
Aug. 12 2010
Printing Industries of America awarded Kodak two 2010 InterTech Technology Awards, the highest honor for innovation in the graphic communications industry. Kodak was the only multiple winner, earning two...
Aug. 11 2010
Prinova Inc, a leader in developing and delivering innovative software and services within the Customer Communications Management market, announced their global distribution agreement with Pitney Bowes...
Aug. 10 2010
Océ, an international leader in digital document management and delivery, announced that the Canon imagePRESS C7000VP digital color press will be the first Canon product to expand the Océ...
Aug. 9 2010
DocuLex, creators of content management software, announces the launch of the company's subscription-based managed document services, providing data center infrastructure and amenities to document and...
Aug. 8 2010
Crawford Technologies announced the release of v3.9 of its PRO software suite including transforms and conversions, document re-engineering, archive and workflow solutions. Organizations today expect continuous,...
Aug. 4 2010
Xerox Corporation (NYSE: XRX) has been positioned by Gartner, Inc., in the Leaders Quadrant in the "Magic Quadrant for MFPs and Printers" report. The Magic Quadrant is a proprietary research tool developed...
Aug. 3 2010
AnyDoc Software, a leading provider of automated document, data capture, and classification solutions, announced that its flagship product OCR for AnyDoc®has been named a Best Channel Product for 2010...
Aug. 2 2010
Cintas Corporation (NASDAQ: CTAS), the leader in secure document management services, announced it earned Payment Card Industry (PCI) Data Security Standards (DSS) compliance for the third consecutive...
Aug. 1 2010
Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, announced a new release of Kofax Communication Server (KCS), which automates the receipt, exchange and...
July 22 2010
Make a Strategic Commitment: Successful firms take a long-term view of their investments in OpenOffice.org that's deeply connected to their enterprise architecture. Understand Your Business Process Needs:...
July 21 2010
In terms of personalized and targeted statement messaging, the reality has finally caught up with the sales pitch. It's now possible to reach readers with highly targeted messaging, based on their individual...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue