A large number of our enterprise clients and prospects are reaching out to us to ask about the direction of customer communication management (CCM) technology in general and about multi-channel delivery...
What is a \"Cloud?\" By way of defining the modern concept of cloud computing, it is useful to note that in computer parlance, \"cloud\" is a synonym for \"domain.\" Indeed, it is both relevant and enlightening...
Pitney Bowes Inc. (NYSE:PBI) officially launched Pitney Bowes Healthcare Customer Communications Management (CCM), a suite of tailored communications solutions designed specifically
If you are in the market for a software tool to help you manage and publish enterprise web content, you are in luck, as the global web content management world is vibrant, growing and awash with options....
Crawford Technologies Inc., a leader in print-stream transformation and document re-engineering software solutions, is delighted to announce a new partnership with DTEC Distributing Technologies, who becomes...
CT TyMetrix, the premier provider of Web-based legal operations management solutions for corporate law departments and claims organizations, announced the launch of its Dashboard product, the flagship...
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of a new version of iCONVERT that is compatible with Windows 7 Professional,...
KnowledgeTree, provider of cloud-based document management solutions, announced a product update that strengthens user security and alleviates the problems associated with juggling multiple access passwords....
Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, announced it is making its Paymode-X functionality available in the WebSeries®...
EventEvolution Management Inc. is pleased to announce that the third annual DOCUMENT Strategy Forum was a resounding success and once again delivered a business-driven environment for the most active and...
You've probably noticed that the American public has not been shy about asking our leaders tough questions about the state of "The American Dream." I'm sure you heard the question asked at the CNBC Town...
In their recently released "2010-11 Worldwide Market for Document Capture Software Report" Harvey Spencer Associates, Inc. reports that, despite the adverse economic circumstances of the past year, the...
KODAK Capture Pro Software will serve as the exclusive front end to an open source, advanced capture solution from Ephesoft, a member of Kodak's Independent Software Vendor (ISV) program. The new software...
IBM (NYSE: IBM) announced that it has acquired PSS Systems, a privately held company based in Mountain View, Calif. Financial terms of the deal were not disclosed. PSS Systems' software helps organizations...
Addressing the needs of small to medium-sized workgroups that require a simplified yet powerful addition to their existing multifunction product (MFP) fleet, Canon U.S.A., Inc., a leader in digital imaging,...
As we continue to track the increasing consumer demand for multi-channel (electronic) communications, it's no surprise that enterprises have accelerated their efforts to match that need. Most of our clients...
Crawford Technologies Inc., a leader in print-stream transformation and document re-engineering software solutions, is delighted to announce the latest addition to the CrawfordTech suite of products; PRO...
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, announced the release of Open Text ECM Suite 2010, the largest innovation effort...
As e-discovery confidence and satisfaction rates bump along at alarmingly low rates, recent vendor announcements point to an ongoing consolidation trend in the highly fragmented e-discovery market. In...
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, announced the availability of a new integration between Open Text Web Experience...
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b
