Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, announced it is making its Paymode-X functionality available in the WebSeries®...
EventEvolution Management Inc. is pleased to announce that the third annual DOCUMENT Strategy Forum was a resounding success and once again delivered a business-driven environment for the most active and...
You've probably noticed that the American public has not been shy about asking our leaders tough questions about the state of "The American Dream." I'm sure you heard the question asked at the CNBC Town...
In their recently released "2010-11 Worldwide Market for Document Capture Software Report" Harvey Spencer Associates, Inc. reports that, despite the adverse economic circumstances of the past year, the...
KODAK Capture Pro Software will serve as the exclusive front end to an open source, advanced capture solution from Ephesoft, a member of Kodak's Independent Software Vendor (ISV) program. The new software...
IBM (NYSE: IBM) announced that it has acquired PSS Systems, a privately held company based in Mountain View, Calif. Financial terms of the deal were not disclosed. PSS Systems' software helps organizations...
Addressing the needs of small to medium-sized workgroups that require a simplified yet powerful addition to their existing multifunction product (MFP) fleet, Canon U.S.A., Inc., a leader in digital imaging,...
As we continue to track the increasing consumer demand for multi-channel (electronic) communications, it's no surprise that enterprises have accelerated their efforts to match that need. Most of our clients...
Crawford Technologies Inc., a leader in print-stream transformation and document re-engineering software solutions, is delighted to announce the latest addition to the CrawfordTech suite of products; PRO...
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, announced the release of Open Text ECM Suite 2010, the largest innovation effort...
As e-discovery confidence and satisfaction rates bump along at alarmingly low rates, recent vendor announcements point to an ongoing consolidation trend in the highly fragmented e-discovery market. In...
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, announced the availability of a new integration between Open Text Web Experience...
Sitrof Technologies, a leading document and records management consulting company, has recently announced the availability of their Xerox DocuShare Reporting Module, a new software tool that adds workflow...
Crawford Technologies Inc., a leader in print-stream transformation and document re-engineering software solutions, and Zumbox, the leader in digital postal mail services, announced a partnership to provide...
Pitney Bowes Management Services, Inc. (PBMS), a wholly owned subsidiary of Pitney Bowes Inc. (NYSE: PBI) has established a strategic reseller agreement with IMERGE Consulting to support PBMS consulting...
Toshiba America Business Solutions Inc. (TABS) announced the availability of Drivve | Image Toshiba Edition and Drivve | DM. Drivve | Image is a flexible, customizable suite of tools for capturing and...
I don't think a day goes by that I don't see some type of offer for mobile payments. Whether I'm paying my bills on my bank's website, watching TV with my family or checking out the latest industry news,...
As TransPromo continues to garner attention from companies looking to reap the benefits of marketing to existing customers, new trends are quickly developing. The opportunities available with TransPromo...
In an effort to help companies around the globe increase operational efficiencies while enhancing the way they communicate with customers, SAP AG (NYSE: SAP) and StreamServe, Inc., a leading provider of...
Madison Advisors, an advisory firm that provides thought leadership, strategic consulting, and market research to clients in the customer communications management (CCM), electronic delivery, and print...
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
