Toshiba America Business Solutions Inc. (TABS), an industry-leader in MPS, and Preo Software Inc., the market leader in Print Knowledge Management Systems, announced a strategic agreement, under which...
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has launched the latest version of its CenterVision transactional content management platform....
Océ Business Services third annual document management industry survey uncovered some interesting trends. The goal of the survey, "At the Crossroads: Leveraging Document Management Strategies on...
DocuLex, creator of document and content management software, announces Archive Studio as a convenient replacement solution for the discontinued eCabinet. Additionally, DocuLex is providing conversion...
Let's talk about fishing — a subject near and dear to my heart. From early spring until late October, if I'm not working, I'm fishing. There's nothing quite so exciting as watching a monster bass...
Sitrof Technologies and Content Circles (Menlo Park, CA) announced DocExchange, a secure, peer-to-peer document exchange solution. DocExchange is a combination of technology and software from Content Circles...
GlobalPrint Systems, Inc. makes "anywhere" printing available to more mobile phone users with the first true cloud printing application for Androidâ-based SmartPhones. With the new application, GlobalPrint...
Launch User-Centric, Participatory Research: As a first step, begin to gather user input — and develop field skills — with interviews, card sorting exercises and scenario observations. Use...
InfoPrint Solutions Company, a joint venture between IBM and Ricoh, announced that together with Source Technologies, a world-class provider of magnetic ink character recognition (MICR) and secure printing...
Kodak and iBridge Group, Inc. recently announced a new System Output Destination (SOD) solution, to seamlessly input digitized information from KODAK Capture Pro Software into the IBM FILENET P8 Platform....
With the continuing adoption of high-speed check transport technology by financial institutions, utilities and other companies that handle large volumes of checks, Canon U.S.A., Inc., a leader in advanced...
Cabinet NG (CNG), provider of document management and workflow software, today announced the availability of its latest version of CNG-WEB, a module that provides a secure web-browser interface to CNG-SAFE....
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has made it easier and faster for enterprises to rapidly develop, deploy, monitor and manage...
Each e-discovery step overlaps with compliance objectives and involves many disparate groups of people, sets of data and parallel processes. This process is marked by collaborative problems, expanding...
The Business Forms Management Association (BFMA) is marking its return to New England with a special meeting in Boston on June 21. Themed "The Future of Forms Today," the event features expert speakers...
In my first column, we established that the design of customer communication documents (including paper, web, SMS, etc.) is always about people — managers, project teams, internal stakeholders, end...
Users of ImageNow by Perceptive Software will find new tools in the latest release of the enterprise software suite to help manage documents and other digital assets throughout their lifecycle. The product...
Thunderhead, a global leader in customer communications management (CCM) software, announced its new Advanced Forms Management feature set, which provides insurance organizations with a productivity break-through...
Videk, a leading global provider of advanced real-time document integrity assurance systems, has teamed with Océ to demonstrate the latest inspection technology for high-speed color inkjet print...
The divide between "enterprise content management suite" platform vendors and more specialized document management product suppliers is becoming more pronounced in 2010, giving buyers more choices to address...
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia