Jan. 28 2010
The growth of email use in business has ballooned over the past decade, and knowledge workers today send and receive more than 25,000 email messages per year, a burdensome volume in many ways. Studies...
Jan. 26 2010
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), announced the release of Vignette Content Management 8, an enterprise-scale web content management...
Jan. 26 2010
As we turn the 2010 corner, most organizations are cautiously optimistic about the economic recovery. The majority of the firms Madison Advisors has worked with in the past year have identified that cutting...
Jan. 25 2010
Kofax plc (LSE:KFX), the leading provider of document driven business process automation solutions, announced a new release of Kofax Express, an all in one scan to archive software package for image capture...
Jan. 24 2010
Solimar Systems, Inc., a leading global provider of production printing and secure electronic document delivery solutions, has announced enhanced functionality for its SOLsearcher Enterprise (SSE) product....
Jan. 21 2010
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), announced the release of Open Text Capture Center version 4.0, featuring next-generation document...
Jan. 20 2010
Accusoft Pegasus, the leading provider of imaging software development kits (SDKs), announces the release of its ISIS Xpress v4 SDK, providing support for the latest ISIS scanner drivers and new usability...
Jan. 19 2010
Editor's Note: This is the second part of a yearly feature by Celent. Read part 1, which analyzes IT bank spend for 2009 and previous years. The financial services industry has evolved greatly over the...
Jan. 19 2010
If there was one key learning gained by IT professionals this year, it is the need for increased efficiency and productivity. Improving workflow is a crucial, valuable and cost-effective way to do this,...
Jan. 19 2010
Transformations, Inc, a software solutions company focused on the manufacturing, banking, and distribution markets, announced the release of TransPAY, a complete electronic bill presentment and payment...
Jan. 18 2010
CCI/CoakleyTech, a leader in print and document management solutions, is pleased to announce that it has earned both FSC (Forest Stewardship Council) and SFI (Sustainable Forestry Initiative) chain of...
Jan. 18 2010
We are all being forced to do more with less during the recession. For transaction shops, just creating and delivering documents is no longer sufficient. Tighter customer-focused marketing campaigns using...
Jan. 17 2010
People. Hire essential personnel to respond and conduct recovery operations. Don't forget maintenance and support programs! Internal Communications. Keep employees informed of the situation and what you...
Jan. 17 2010
I've been reviewing my 2009 columns in preparation for kicking off 2010. As predicted, we all faced many changes this past year. We've seen paradigm shifts in our government, economy and workforces. We've...
Jan. 13 2010
In response to customer requests, AMT Datasouth Corporation (www.AMTdatasouth.com) is pleased to introduce its newest Fastmark Series thermal barcode and label printer, the M1. The Fastmark M1 sets a new...
Jan. 11 2010
Ricoh Americas Corporation, a leading provider of digital office equipment, announced that it will resell Open Text's Document Server, Alchemy Edition[1], to the Ricoh channel through the Ricoh Independent...
Jan. 10 2010
A2iA, the worldwide leading developer of handwritten and machine printed text recognition, information extraction and intelligent classification of paper documents, announced that Business Solutions Magazine...
Jan. 10 2010
Although the global economy may have turned a corner, consumer attitudes and behavior will play a major role in corporate profitability during the recovery. Companies trying to generate new opportunities...
Jan. 4 2010
Crawford Technologies Inc., the award-winning provider of business solutions to high-volume printing and mailing operations around the world, announced that it has signed an agreement with Océ,...
Jan. 3 2010
Continuing its tradition for technological innovation and high-quality imaging offerings, Canon U.S.A., Inc., a leader in digital imaging and advanced office solutions, announced the Company has been honored...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue