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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience June 22 2010
DocuLex, creator of document and content management software, announces Archive Studio as a convenient replacement solution for the discontinued eCabinet. Additionally, DocuLex is providing conversion...
June 16 2010
Let's talk about fishing — a subject near and dear to my heart. From early spring until late October, if I'm not working, I'm fishing. There's nothing quite so exciting as watching a monster bass...
June 16 2010
Sitrof Technologies and Content Circles (Menlo Park, CA) announced DocExchange, a secure, peer-to-peer document exchange solution. DocExchange is a combination of technology and software from Content Circles...
June 15 2010
GlobalPrint Systems, Inc. makes "anywhere" printing available to more mobile phone users with the first true cloud printing application for Androidâ-based SmartPhones. With the new application, GlobalPrint...
June 15 2010
Launch User-Centric, Participatory Research: As a first step, begin to gather user input — and develop field skills — with interviews, card sorting exercises and scenario observations. Use...
June 14 2010
InfoPrint Solutions Company, a joint venture between IBM and Ricoh, announced that together with Source Technologies, a world-class provider of magnetic ink character recognition (MICR) and secure printing...
June 13 2010
Kodak and iBridge Group, Inc. recently announced a new System Output Destination (SOD) solution, to seamlessly input digitized information from KODAK Capture Pro Software into the IBM FILENET P8 Platform....
June 10 2010
With the continuing adoption of high-speed check transport technology by financial institutions, utilities and other companies that handle large volumes of checks, Canon U.S.A., Inc., a leader in advanced...
June 9 2010
Cabinet NG (CNG), provider of document management and workflow software, today announced the availability of its latest version of CNG-WEB, a module that provides a secure web-browser interface to CNG-SAFE....
June 8 2010
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has made it easier and faster for enterprises to rapidly develop, deploy, monitor and manage...
June 7 2010
Each e-discovery step overlaps with compliance objectives and involves many disparate groups of people, sets of data and parallel processes. This process is marked by collaborative problems, expanding...
June 3 2010
The Business Forms Management Association (BFMA) is marking its return to New England with a special meeting in Boston on June 21. Themed "The Future of Forms Today," the event features expert speakers...
June 2 2010
In my first column, we established that the design of customer communication documents (including paper, web, SMS, etc.) is always about people — managers, project teams, internal stakeholders, end...
June 2 2010
Users of ImageNow by Perceptive Software will find new tools in the latest release of the enterprise software suite to help manage documents and other digital assets throughout their lifecycle. The product...
May 31 2010
Thunderhead, a global leader in customer communications management (CCM) software, announced its new Advanced Forms Management feature set, which provides insurance organizations with a productivity break-through...
May 27 2010
Videk, a leading global provider of advanced real-time document integrity assurance systems, has teamed with Océ to demonstrate the latest inspection technology for high-speed color inkjet print...
May 25 2010
The divide between "enterprise content management suite" platform vendors and more specialized document management product suppliers is becoming more pronounced in 2010, giving buyers more choices to address...
May 25 2010
Diversified Information Technologies, Inc. (Diversified), a leading provider of document and information lifecycle solutions, announced its eChart-Rx solution, a suite of medical records management and...
May 24 2010
Pitney Bowes Inc. (NYSE: PBI) announced it is expanding its line of high-speed digital color printing systems. The new offering, the Pitney Bowes® IntelliJet 20 Printing System, will help more companies...
May 19 2010
Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, announced the general availability of Kofax Front Office Server 3.0, the latest version of its enterprise...
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Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro