In a time when Americans owe more money to students loans than credit card debt, EDSF is making a difference by financially helping students who are pursuing careers in the field of document communications....
In an effort to develop stronger connections with customers, organizations utilize new communications channels including email, text messaging and web-based applications, such as personalized URLs (PURLs)...
kCura announced the launch of Method, a workflow and notification system designed to manage legal hold and risk assessment processes performed by law firms, corporations, and service providers. The enterprise...
Evaluate Need for Custom-Coded WCM: WCM and the associated technologies have grown too complex to manage without the support of a commercial vendor or open source (OS) community. Create a WCM Transition...
AnyDoc Software, Inc., a leading provider of automated document, data capture, and classification solutions, announces the addition of email processing to its Infiniworx® capture workflow platform....
In North America and the European Union, mobile banking has made great strides in the past three years. The largest of banks down to the smallest of credit unions now offer it. Originally offered as one...
Printing approximately 700 million images in 2009 alone, Farmers Insurance communicates a tremendous amount of customer-critical data every single day — much of it checks for claimant reimbursement....
RISO, Inc. announced that it has expanded its relationship with Kodak to offer customers the RISO ComColor full-color cut-sheet inkjet printer as a complementary solution for its highperformance inkjet...
IBM (NYSE:IBM) announced the acquisition of Datacap Inc., a privately-held company based in Tarrytown, NY. Datacap is a leading provider of software that enables organizations to transform the way they...
Printing Industries of America awarded Kodak two 2010 InterTech Technology Awards, the highest honor for innovation in the graphic communications industry. Kodak was the only multiple winner, earning two...
Prinova Inc, a leader in developing and delivering innovative software and services within the Customer Communications Management market, announced their global distribution agreement with Pitney Bowes...
Océ, an international leader in digital document management and delivery, announced that the Canon imagePRESS C7000VP digital color press will be the first Canon product to expand the Océ...
DocuLex, creators of content management software, announces the launch of the company's subscription-based managed document services, providing data center infrastructure and amenities to document and...
Crawford Technologies announced the release of v3.9 of its PRO software suite including transforms and conversions, document re-engineering, archive and workflow solutions. Organizations today expect continuous,...
Xerox Corporation (NYSE: XRX) has been positioned by Gartner, Inc., in the Leaders Quadrant in the "Magic Quadrant for MFPs and Printers" report. The Magic Quadrant is a proprietary research tool developed...
AnyDoc Software, a leading provider of automated document, data capture, and classification solutions, announced that its flagship product OCR for AnyDoc®has been named a Best Channel Product for 2010...
Cintas Corporation (NASDAQ: CTAS), the leader in secure document management services, announced it earned Payment Card Industry (PCI) Data Security Standards (DSS) compliance for the third consecutive...
Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, announced a new release of Kofax Communication Server (KCS), which automates the receipt, exchange and...
Make a Strategic Commitment: Successful firms take a long-term view of their investments in OpenOffice.org that's deeply connected to their enterprise architecture. Understand Your Business Process Needs:...
In terms of personalized and targeted statement messaging, the reality has finally caught up with the sales pitch. It's now possible to reach readers with highly targeted messaging, based on their individual...
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
