MHC NorthStar CCM is a unified platform that combines advanced data integration and document composition, governed AI capabilities, workflow orchestration, customer journey management, and omnichannel delivery — enabling organizations to create, manage, and deliver compliant communications across print, email, SMS, web, mobile, and customer portals.

For BlueCrest customers, that means generating personalized, compliant communications — complete with barcoding and mail-tracking data that BlueCrest’s inserters and printers can process, sort, and deliver at scale. For organizations that depend on BlueCrest’s print and mail infrastructure, the partnership means faster, more compliant communications without disrupting the print operations they already rely on.

BlueCrest’s customers already trust its solutions to power billions of critical customer communications worldwide. Through this partnership, they can now extend those capabilities with MHC NorthStar CCM, gaining a modern platform for designing, managing, and delivering communications across both physical and digital channels. The result is a comprehensive customer communications ecosystem that helps organizations modernize legacy environments, improve agility, reduce complexity, and create more meaningful customer relationships.

The partnership gives BlueCrest customers:

MHC NorthStar CCM is designed to support organizations of all sizes and communication volumes — managing mission-critical customer communications while using AI-powered automation to reduce dependency on IT resources and accelerate time-to-market for communication changes.