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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience April 28 2014
Dynamsoft Corp. has updated its Dynamic .NET TWAIN software development kit (SDK) to version 5.2, which now provides developers with PDF and barcode add-ons that further simplify document and image handling...
April 22 2014
AirSpring Software, an innovation leader in changing how companies can dramatically improve their business processes and customer experiences, today announced the launch of the airSpring platform. AirSpring...
April 17 2014
Konica Minolta Business Solutions U.S.A. (Konica Minolta) today announced that Konica Minolta Business Solutions (Canada) has acquired Pitney Bowes Canada’s Document Imaging Solutions (DIS) business,...
April 17 2014
CapStone Technologies LLC today announced the issuance of U.S. Patent No. 8,621,831 for a robotic solution to sleeve United States Postal Service (“USPS”) mail trays. The patented AutoViri™...
April 15 2014
As technology has become smarter and more efficient, its value has begun to change how consumers behave–raising the bar for businesses that wish to stay relevant and connected to their customers....
April 7 2014
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research...
April 7 2014
News Facts Lexmark’s Perceptive Software kicked off its annual user conference, Inspire 2014, at the Aria Resort Las Vegas today by announcing the launch of Perceptive Evolution, a scalable, enterprise-class...
April 4 2014
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of SOLsearcher™ Enterprise (SSE) version 3.6, a powerful...
April 1 2014
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), today announced that Altosoft, a Kofax company and developer of business intelligence and analytics software, introduced Altosoft Insight™ 5.0. Insight...
April 1 2014
ibml, a leader in information capture solutions for the enterprise, today announced the sale of a complete, end to end ibml document capture solution to a property management company based in the United...
March 27 2014
Technology has been both a boon and a bane to large corporations. On the one hand, it has helped them move massive amounts of information to evermore people. On the other, it has created a monster they...
March 19 2014
A new independent research study titled "Is Process Mapping a Barrier to Innovation?" sheds new light on the vital role a data-centric approach to application development plays in an enterprise's ability...
March 19 2014
docSTAR, an award-winning developer of web-based enterprise content management software, announced today it will be licensing the Point.io middleware platform to bring HIPAA-compliant communications and...
March 13 2014
News Facts Lexmark’s Perceptive Software announces the launch of Perceptive Enterprise Search 10.3 and Perceptive Workgroup Search 10.3. Version 10.3 introduces many new features that enhance the...
March 12 2014
CloudSigma, a public cloud IaaS provider with advanced hybrid hosting solutions, today announced that it has partnered with software analytics company New Relic, Inc. to provide customers with new levels...
March 12 2014
Catalyst Repository Systems, Inc., the leader in secure, cloud-based software powering global discovery for corporations and law firms, today announced a strategic alliance with Park IP Translations, a...
Kofax Takes World's First Smart Process Application Development and Deployment Platform to the Cloud
March 11 2014
Kofax® Limited (NASDAQ: KFX)(LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced the availability of Kofax...
March 11 2014
When a good customer suddenly becomes an ex-customer, the cries of dismay in many banks are loud: How could something like this happen? In most cases, there are warning signs - but the task of automatically...
March 6 2014
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, and Kony, Inc., the leading enterprise mobility provider, have entered into a...
March 6 2014
In response to the growing need to conceal personal information in documents, Crawford Technologies is proud to announce today the launch of its newest solutions: Redaction Express and the Riptide Redaction...
By Eric RizFor more than a decade, personalization has been the dominant narrative in customer experience. Organizations invested heavily in understanding their customers. They built data lakes. They deployed an
We’re now in the experience economy, where customers measure companies by how easy, clear and effective it is to get something done
In 2026, many organizations are still trying to meet modern expectations with yesterday's siloed content operating model. Until that changes, the gap between what customers expect and what organizations can deliver will continue to widen
Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro