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Sept. 5 2014
The modern workplace has a somewhat contradictory relationship with print. As more companies embrace workflow technology that enables them to streamline paper-intensive business processes, and as their...
Aug. 25 2014
Xpertdoc Technologies Inc., a Montreal-based company providing award-winning document output and customer communications solutions, is pleased to announce a partnership agreement with OneShield, Inc.,...
Aug. 21 2014
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, announced today that the company was named the winner of a Bronze Stevie®...
Aug. 20 2014
Solimar Systems, Inc., a leading global solutions provider of production printing and secure document delivery solutions, recently announced the release of XIMAGEpdf™, a resource creation tool. XIMAGEpdf...
Aug. 19 2014
Telstra today launched its global cloud-based unified communications service, enabling businesses to communicate and collaborate in real-time regardless of their location around the world. Nathan Bell,...
Aug. 15 2014
The United States healthcare system is in the midst of a transformation, impacted by a "perfect storm" of regulatory, population, social, technological, and financial forces. These forces are creating...
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Aug. 14 2014
IT risk is everyone’s problem. By “everyone,” we mean the board of directors, senior management, process owners and internal auditors. Internal audit departments play a critical role...
Aug. 13 2014
Mi-Corporation, the Mobile Information Corporation, today announced that WasteStrategies has built its proprietary compliance management system – WS AuditPRO – for managing EPA, OSHA, and other...
Aug. 12 2014
Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, today released the new MX-C301W desktop color MFP, offering outstanding color output combined with...
RISO_ComColor_9150
Aug. 12 2014
RISO, Inc. announced the release of the industry’s first in-line full color inkjet cut-sheet Print-to-Mail Solution. A RISO ComColor 9150 or 7150 printer, in combination with the new Wrapping Envelope...
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Aug. 8 2014
Companies from all industries spend millions of dollars to produce and deliver millions of customer documents each month. Account statements, invoices, pack slips–these are just a few of the many...
Aug. 4 2014
Ricoh Americas Corporation today announced the unveiling of its Customer Innovation Center in Boulder, Colo. This unique, fully-operational facility highlights the full spectrum of Ricoh’s production...
Aug. 1 2014
Square 9 Softworks has formally announced the release of SmartSearch 4.0, delivering users with an enriched web-based collaborative experience. The flexible v4.0 solution has been built to streamline the...
July 31 2014
Information Builders, a leader in business intelligence (BI) and analytics, information integrity, and integration solutions, today announced that it was positioned as a Visionary in Gartner Inc.’s...
July 30 2014
docSTAR, an award-winning developer of cloud and on-premises enterprise content management (ECM) software and GEO-Jobe® GIS Consulting, an Esri® Business Partner, announced today the creation of...
July 29 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces a new automated workflow solution to help financial providers securely capture, process, and distribute financial documents...
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July 24 2014
It’s 2014, so why are digital document delivery and paperless adoption still thorny problems that seem like they should have been solved years ago? In a world where consumers adopt compelling new...
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July 23 2014
A new line of network scanners from Kodak Alaris provides organizations with a central scanning solution that allows users to efficiently capture information from documents and route it into key business...
July 23 2014
Upland Software, Inc., a leader in cloud-based Enterprise Work Management applications, announced today that its FileBound document and workflow automation software has been named a Stratus Award Finalist....
July 22 2014
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today introduced Kofax Mortgage Agility™,...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue