Kaspar Roos, Director for InfoTrends’ Customer Engagement Technology service, will be speaking at the DOCUMENT Strategy Forum, taking place May 12-14, 2015 in Greenwich, CT. Roos will present on...
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, today announced that Inspire Dynamic Statement was named a finalist for the 2015...
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, announced the immediate availability of M-Files 2015. The latest major product...
Most organizations are critically dependent on technology to operate in the modern world. For these organizations, technology risk management often becomes a one-dimensional exercise: an obsession with...
For the last two years or so, a shift has been occurring—and a gap developing—in the customer communications management (a.k.a., document automation) market. More and more analysts, vendors...
Novitex, the leading provider of innovative, cloud-based solutions in the document outsourcing industry, today announced that the company is expanding its operations with the opening of a new state-of-the-art...
Systemware, a leading provider of enterprise content management (ECM) solutions, today announced the launch of Content Cloud 6.0, an intelligent content network responsible for capturing, managing, storing...
On the heels of the recent e-SignLive™ by Silanis and Xpertdoc Technologies Inc. partnership announcement, both companies announced today at Microsoft Convergence an integrated solution that supports...
Kofax® Limited (NASDAQ and LSE: KFX), a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagement, today announced Kofax Mobile ID™,...
What is top of mind for senior executives and directors this year? Regulatory changes and heightened regulatory scrutiny, succession challenges, economic conditions and cyber threats, according to the...
Kofax® Limited (NASDAQ and LSE: KFX), a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagements, today announced it has acquired Aia...
Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the establishment of Canon BioMedical, Inc., a new wholly owned subsidiary that will serve as a worldwide headquarters for its...
Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., announced today that the first units of the Océ VarioPrint® i300, the first high-speed, sheetfed inkjet press...
Service bureaus, business process outsourcers (BPOs), and large multinational organizations must quickly and accurately process massive amounts of paper. At the same time they must meet stringent service-level...
Protiviti partnered with North Carolina State University’s Enterprise Risk Management Initiative to conduct our third annual "Executive Perspectives on Top Risks" survey and obtained the views of...
AirSpring Software announced today that MacLellan Services Inc., a provider of critical process and facilities services to the automotive industry, has chosen airSpring’s intuitive browser-based...
Cybercrime targeting of commercial enterprises and organizations is rampant. Increasingly sophisticated, organized crime groups are gaining improper access to point-of-sale systems and corporate networks...
Leading electronic signature provider Silanis Technology announced today the integration of its e-signature signing service e-SignLive™ with GMC Software Technology’s GMC Inspire, an award...
RISO, Inc. announces the U.S. release of the company’s latest advance in digital duplicating, the ME9450 Digital Duplicator. RISO’s newest model is a fully automatic cut-sheet digital duplicator,...
GMC Software Technology (GMC), the award-winning leader in customer communications management (CCM) announces that it has retained its leadership position in the Gartner Inc. second edition of the Magic...
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
A dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers
As companies strive to meet customer expectations, it’s no surprise that communications have become a focus to ensure customer needs are met and that customer experience is seamless across touchpoints
