Resolve Systems, the only enterprise-wide incident response and automation platform for security, IT and network operations announced that it has been acquired by Insight Venture Partners ("Insight"), a leading global private equity and venture capital firm focused on high-growth in software, internet and data service companies. The terms of acquisition have not been disclosed. Pacific Crest Securities, a division of KeyBanc Capital Markets Inc., acted as the exclusive financial advisor to Resolve Systems in connection with this transaction.

Resolve Systems, which currently conducts business in the US, Canada, Europe, the Middle East and Asia, has a superb track record of delivering tremendous value to the largest and most complex organizations across numerous industries. The Insight investment will enable Resolve Systems to further extend its leading position in the Incident Response & Resolution market by accelerating its product capabilities, and expanding its global sales, support and delivery infrastructure.

"We are thrilled to be joining Insight Venture Partners's portfolio and to be able to leverage the expertise that they offer," says Martin Savitt, Chief Executive Officer of Resolve Systems. "This partnership enables Resolve Systems to further accelerate the delivery of innovative automation and incident response technologies and to move faster in key business areas that are critically important to our customers and partners."

Resolve's distinguishing capabilities include a unique blend of process guidance and automation for incident response and resolution. Incidents are resolved through a mixture of closed-loop and human-guided automation that allows virtually any type of incident to be automated and enables organizations to rapidly generate significant recurring business value. Resolve's open architecture, deep pre-built content and connectivity for enterprise ecosystem and infrastructure technologies gives companies the opportunity to rapidly extract more value from current IT and security investments.

"A unified process and automation platform can offer tremendous cost savings, efficiencies, and improvement in response times across industries and organizations. Organizations are looking for solutions that will grow with them and support use cases across the entire enterprise," says Larry Lien, Vice President of Product at Resolve Systems. "Resolve's partnership with Insight allows us to continue to innovate on our 'no-code' and human-guided automation capabilities, and to expand our product capabilities for the benefit of our customers."

"In today's increasingly complex and connected world, it's more important than ever to have the right solutions in place for incident response, especially when it comes to securing the enterprise," said Mike Triplett, Managing Director at Insight Venture Partners. "With cyber threats continuing to emerge and evolve every day, we couldn't be more excited to welcome Resolve Systems to our portfolio, and look forward to what's next."

About Resolve Systems
Resolve Systems is the only unified, enterprise-wide incident response and automation solution for IT, Security, Network, and Service Desk Operations teams. Resolve accelerates incident response and resolution by providing engineers with human-guided automations, real-time incident collaboration, and the ability to partially and fully automate processes.

Headquartered in Irvine, California with Operations in EMEA, Resolve Systems has Fortune 500 customers around the world. For more information, please visit

About Insight Venture Partners
Insight Venture Partners is a leading global venture capital and private equity firm investing in high-growth technology and software companies that are driving transformative change in their industries. Founded in 1995, Insight has raised more than $13 billion and invested in more than 280 companies worldwide. Our mission is to find, fund and work successfully with visionary executives, providing them with practical, hands-on growth expertise to foster long-term success. For more information on Insight and all of its investments, visit or follow us on Twitter @insightpartners.

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