June 23 2014
Bell and Howell, LLC today announced that it has spun off BCC Software (BCC), a former business unit, as an independent, stand-alone company owned by Bell and Howell’s current shareholders. Versa...
June 20 2014
In its 2014 “Magic Quadrant for E-Discovery Software” report released yesterday, leading IT research firm Gartner, Inc., positions Catalyst Repository Systems as a "visionary" among providers...
June 18 2014
BancTec, a leading global provider of document, content and payment processing solutions and outsourcing services, has announced the release of CaseVision, a powerful workflow and case management platform...
June 16 2014
Pitney Bowes Inc. (NYSE:PBI) today announced Mailstream On Demand, giving small and medium-sized businesses (SMBs) an outsourced solution to better manage their transactional document design, production...
June 12 2014
Cabinet Document Management Solutions (Cabinet), a leading provider of electronic document management software and workflow software for small and medium-sized businesses, is excited to announce it will...
June 11 2014
Today, Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, introduced the MX-C300P color desktop printer, the latest model in its expanding line of compact...
June 9 2014
Dynamsoft™ has introduced an upgrade to its web TWAIN software development kit (SDK) to specifically address industry plans to phase out browser plugins based on the Netscape Plugin Application Programming...
June 9 2014
Broadridge Financial Solutions, Inc. BR -0.43% and Pitney Bowes Inc. PBI +0.29% today announced the formation of a joint venture and launch of a technology platform named Inlet ™ that will make it...
June 9 2014
CapStone Technologies, LLC, a Nebraska-based business engineering firm founded in 1999, and creator of AutoViri™ (www.autoviri.com), a patented suite of robotic solutions for the $1.3Trillion print-to-mail...
June 5 2014
To address complex document capture and management needs in a transaction-based business environment, two new scanners are joining the successful KODAK SCANMATE family—the KODAK SCANMATE i1150 and...
June 5 2014
The strong presence in Europe and America was key for DocuWare’s continued growth in 2013. While the document management specialist’s revenue exceeded 14 percent, the acquisition of Westbrook...
June 2 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces major updates to the Dispatcher Phoenix family of workflow automation product offerings, which include industry-specific...
May 30 2014
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, today announced that The Strickland Group, a member of the M-Files Partner...
May 30 2014
NEPS LLC announced today the general availability of Pt. ID, its turn-key dynamic color printing solution for hospital admissions wristbands. Pt. ID’s monthly subscription pricing model represents...
May 27 2014
Pitney Bowes Inc. (NYSE:PBI) announced today that it has received the NorthFace ScoreBoard AwardSM from Omega Management Group Corp. in recognition of achieving excellence in customer service and support...
May 20 2014
Upland Software, Inc., announced today the latest version of the FileBound product, a leading application of cloud-native document and workflow automation software and part of the Upland Software family...
May 20 2014
HP today announced the HP Priming Solution, enabling HP Inkjet Web Press users to print on a broader range of media, including standard offset coated media that is not typically compatible with production...
May 19 2014
Elixir announced today that their Tango platform received a Strong Performer status in “The Forrester Wave™: Document Output for Customer Communications Management, Q1 2014″. Forrester...
May 16 2014
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output and customer communications solutions, has been selected for its insurance web-enabled forms solution by a leading...
May 16 2014
Openwave Mobility, a software innovator enabling operators to manage and monetize mobile data, announced today that they have been listed as a ‘Cool Vendor’ by Gartner, Inc. in the report ‘Cool...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue