June 24 2015
EventEvolution Management Inc. is pleased to announce that the 2016 DOCUMENT Strategy Forum will be held on May 10-12 at the Hyatt Regency O’Hare in Chicago, IL—returning to the venue where...
June 18 2015
Taylor Corporation has acquired the assets of NEPS, LLC as an integral part of a long-term plan to broaden its portfolio of innovative technology solutions for its customers. The synergies between several...
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June 18 2015
Whether you’re in insurance, government or any other financial industry sector, the millennial generation has put every industry on high alert and forced executives to rethink their strategies enterprise-wide....
June 17 2015
GMC Software Technology (GMC), a leader in customer communications, today announced that Pacific Life’s Retirement Solutions Division has chosen GMC Inspire’s single platform software to help...
June 10 2015
Cloud Labs Kft announces that Cloudifile, its free cloud file encryption client software, launches a Mac OS Beta today. Cloudifile automatically encrypts data for secure cloud-sharing and local file storage....
June 10 2015
Upland Software, Inc., a leader in cloud-based Enterprise Work Management applications, today announced that the latest version of its FileBound document and workflow automation application is now available....
May 5 2015
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce that its 2015 Opening Keynote on Tuesday, May 12th at the Hyatt Regency, Greenwich, CT, will feature David Mario...
April 27 2015
Prinova, Inc., a leader in developing and delivering innovative software and services for the customer communications management (CCM) market, will be sharing insights on how business users can get full...
April 22 2015
Kofax® Limited (NASDAQ: KFX), a leading provider of software to simplify and transform the First Mile™ of customer engagement, today announced the availability of Kofax TotalAgility® 7.2....
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April 22 2015
It was not so long ago that we were excited about metadata and indexing, data capture with optical character recognition (OCR) and intelligent character recognition (ICR) and the integration of document...
April 21 2015
airSpring Software raises the bar on enterprise-class relationship management with Version 2.0 of its solution for rapid web and mobile application development and delivery. The new version streamlines...
April 21 2015
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management will be sharing a host of innovative CCM solutions at DOCUMENT Strategy Forum ‘15,...
April 8 2015
Kaspar Roos, Director for InfoTrends’ Customer Engagement Technology service, will be speaking at the DOCUMENT Strategy Forum, taking place May 12-14, 2015 in Greenwich, CT. Roos will present on...
April 6 2015
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, today announced that Inspire Dynamic Statement was named a finalist for the 2015...
April 6 2015
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, announced the immediate availability of M-Files 2015. The latest major product...
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April 1 2015
Most organizations are critically dependent on technology to operate in the modern world. For these organizations, technology risk management often becomes a one-dimensional exercise: an obsession with...
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March 23 2015
For the last two years or so, a shift has been occurring—and a gap developing—in the customer communications management (a.k.a., document automation) market. More and more analysts, vendors...
March 18 2015
Novitex, the leading provider of innovative, cloud-based solutions in the document outsourcing industry, today announced that the company is expanding its operations with the opening of a new state-of-the-art...
March 17 2015
Systemware, a leading provider of enterprise content management (ECM) solutions, today announced the launch of Content Cloud 6.0, an intelligent content network responsible for capturing, managing, storing...
March 17 2015
On the heels of the recent e-SignLive™ by Silanis and Xpertdoc Technologies Inc. partnership announcement, both companies announced today at Microsoft Convergence an integrated solution that supports...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue