Open Text Corporation (NASDAQ: OTEX, TSX: OTEX) ("OpenText") announced today the appointment of Jürgen Tinggren to its board of directors. Mr. Tinggren is the former chief executive officer of Schindler...
Prinova Corp., a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) market, announced it is changing its corporate name to Messagepoint...
Eclipse Corporation announced the acquisition of OF Software Ltd. of Canada, creators of DocOrigin software. DocOrigin is an enterprise software solution used to design, present and deliver mission critical...
Teleopti, a global leader in feature-rich, employee-focused Workforce Management (WFM) solutions, announced it has been positioned by Gartner, Inc. as a Niche Player in its 2017 Magic Quadrant for Workforce...
Xillio, provider of the Content ETL Platform, has appointed Marc Glomb as vice president business development. With his new appointment, Marc will be responsible for further developing and exploring new...
IBM Security (NYSE: IBM) today announced plans to acquire Agile 3 Solutions, a developer of software used by the C-Suite and senior executives to better visualize, understand and manage risks associated...
OpenText(TM) (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced that it has completed the closing of the previously announced acquisition of Dell EMC's...
Parascript, the pioneer in data extraction powered by machine learning, today announced a new partnership with IMDS, which offers highly innovative software and hardware solutions for data capture. IMDS...
PSIGEN Software, Inc., the leader in advanced document capture and scanning solutions, today announced that it has acquired Cabinet Document Management Solutions, an Alabama-based provider of content management,...
Babbobox and Clevertime-Consulting are announcing a strategic partnership that will make the general availability of Babbobox and VideoSpace Software and Services in the European Union region
Ricoh today announced the acquisition of Avanti Computer Systems Limited (hereinafter “Avanti”), a leading provider of Print MIS (Management Information System) targeted for the production...
GMC Software (GMC), the award-winning leader in Customer Communications Management (CCM), announced that it is listed as a Representative Vendor in Gartner’s September 2016 Market Guide
Xerox (NYSE: XRX) today announced it has completed the separation of Conduent Incorporated (NYSE: CNDT), creating two market-leading, publicly-traded companies. “Today is an historic day for Xerox....
Prinova Corp., a leader in developing and delivering innovative software and services within the Customer Communications Management market, today announced its flagship Messagepoint customer message management...
Buyers Laboratory, LLC (BLI) has announced a new milestone in its acquisition of InfoTrends: a new corporate brand identity. Buyers Lab and InfoTrends have come together to form Keypoint Intelligence,...
Lexmark International, Inc. announced the successful completion of the acquisition by a consortium of investors (Consortium) led by Apex Technology Co., Ltd. (Apex) and PAG Asia Capital (PAG). Under the...
The DOCUMENT Strategy Forum (DSF) is pleased to announce the addition of IBM as the official Enterprise Content Management Sponsor of DSF ’17, to be held on May 1-3, 2017 at the Downtown Marriott...
SDL (LSE:SDL) announced two solutions for managing the complete global content lifecycle from creation through translation and delivery. The two revolutionary offerings, SDL Global Digital Experience Solution...
Xerox expanded its portfolio of Communication and Marketing Solutions, and enhanced its Document Transaction Processing Services. Both services help large enterprises better manage front- and back-end...
Eclipse Corporation and BCC Software announce a business partnership, providing additional value to customers of both products. Eclipse Corporation is a leading provider of enterprise document design,...
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
