Financial Imaging selected Uluro for its ability to automate complex processes, provide faster implementation and turnaround times and deliver complex communications through multiple channels... View More
Kodak Alaris is expanding its document capture portfolio with the launch of a new line of low-volume production scanners and a refresh of its web-based capture software. Built for today and ready for... View More
New scanners and software from Kodak Alaris deliver fast, efficient image processing and intelligent data extraction, reducing time to convert documents into business-critical information... View More
With BelWo’s support, DNI was able to significantly streamline the development and deployment of a complex billing statement, making it possible for DNI to go live for its new client on budget and... View More
Today, as misconfiguration becomes the greatest security risk to a public cloud IT infrastructure, it is critical that companies take proper preventative actions... View More
The new MPS Capture Agent, Scanner Manager and Scanner Finder Tool from Kodak Alaris enable channel partners to deliver added customer value by allowing scanners from Kodak Alaris to be seamlessly integrated... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it has received a +73 NPS® (Net Promoter Score) for customer
The updates are designed to drive further adoption of ‘edge capture,’ which involves scanning at the edge of a business process where documents enter an organization... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, and Nuxeo, the developer of a leading content services platform (CSP), hav
The new agreement allows Premier members to take advantage of special pricing and terms for Quadient’s cloud-based, outbound document automation platform, Quadient Impress... View More
Formerly Nuance Power PDF, Kofax Power PDF 4 increases worker productivity with improved digital accuracy and integrated e-signature capabilities of Kofax SignDoc... View More
The first half of 2020 has been a wake-up call for many companies, requiring them to adapt to new business conditions at a moment’s notice. While the outdated, manual way of processing documents... View More
Messagepoint is expanding its global presence into the Asia-Pacific (APAC) region with the establishment of a partnership with Customer Centrics International... View More
Over the years, while customer communications management (CCM) systems continued to expand with new features and capabilities that enhanced the customer experience, security was not always at the top... View More
Delivers new way to quickly, efficiently and accurately capture and process high volumes of data, including more than 1,000 global IDs, in the cloud... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
