“With several industry events having been cancelled or postponed, we recognize that people still seek the insights and experiences from recognized industry experts and enterprise leaders regarding the technologies and best practices that will help their organizations grow and thrive,” said Ernie Crawford, president and CEO of Crawford Technologies. “The Customer Communications Virtual Summit is designed to provide expert sessions and user experiences to introduce new ideas and practical approaches on ways businesses can effectively address the challenges of optimizing customer communications when it comes to workflow automation, digital delivery, cloud content services and document accessibility.”

Attendees will learn from the most respected customer communications industry experts and enterprise leaders who will share their knowledge and experiences related to improving customer experiences, understanding and achieving regulatory compliance and optimizing customer communications. The impressive list includes Matt Swain, managing director and practice lead at Broadridge Communications and CX Consulting; Kaspar Roos, founder and CEO of Aspire Customer Communications Services; Gina Ferrara, senior analyst at Madison Advisors; Pat McGrew, managing director of The McGrew Group; Laney Feingold, lawyer and writer at the Law Offices of Lainey Feingold; and Pina D’Intino, founder of Aequum Global Access.

Keynote speaker, Matt Swain, will share his perspective on the future of communications relative to business priorities and customer preferences in the wake of COVID-19, and how some temporary measures are likely to morph into new norms for communications.

Presenting Sponsors of the Customer Communications Virtual Summit are BlueCrest, Canon, BCC Software, Nuxeo, Delphax Solutions, enChoice, Microsoft, Agilitech, The Paciello Group, AO Docs and Pitney Bowes Software.

For more information or to register for the Customer Communications Virtual Summit, click here.