April 21 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, is hosting a Customer Communications Virtual Summit on Wednesday, May 6
April 6 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, and Content Critical Solutions, Inc. (CCS), a provider of technology solut
March 17 2020
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Chuo Electric Power, Japan’s top market share provider...
Feb. 25 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it has acquired Composition Research Technologies, Inc. (CRT), a
Feb. 11 2020
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the general availability of Quadient Inspire R14
- By Gina ArmadaA seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
By Atif KhanThe potential of generative AI to positively impact how we work and live is massive- By John ManciniYou may wonder why an old content management guy is writing about generative AI and LLMs
- Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
- By Atif KhanEditor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
