Digital transformation is impossible unless you understand your business processes. Poorly designed or outdated business processes cost organizations money — in lost customers, missed opportunities
The effort and expense necessary to unify customer communications systems is easily underestimated. Most companies don’t have a document system. They have many of them!... View More
Kodak Alaris has announced a new line of Kodak i5250 and Kodak i5850 Scanners to help organizations meet the image quality standards required to be compliant with the Federal Agencies Digital Guidelin
Smart Communications and OneSpan Inc. have announced a partnership that integrates OneSpan’s e-signature product, OneSpan Sign, into the Smart Communications platform to extend the value of the... View More
Dynamsoft updated its document capture software development kit to now allow developers to rapidly add a full-fledged document scanning widget into their HTML5 web-based applications. It can be done b
It can be tempting to hang on to out-of-date methods while in the process of a digital transformation. If you use manual workflows and juggle spreadsheets, staying ahead feels impossible... View More
As the national economy gradually re-opens, many employers have vowed to continue offering remote working opportunities to staff that do not need to be in the office to complete their tasks. After scr
Quadient announced that it has been awarded an AA rating in the MSCI ESG Ratings dated December 2021.MSCI is a leading provider of critical decision support tools and services for the global investmen
Ricoh USA, Inc. has announced RICOH Claims Management Services, a purpose-built integrated service that solves a top challenge for insurance providers: expediting claims resolution to improve cu... View More
Madison Advisors has announced the availability of its newest research report, “Interactive Personalized Video Solutions Market Study.” Viewing interactive personalized video (IPV) solutions... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the launch of CrawfordTech Academy, a learning platform availabl
Over the past few years, and even as recent as last week, organizations have suffered from ransomware attacks and/or have been affected by data breaches. These attacks have become so frequent that the
Keypoint Intelligence, the world’s leading independent tester of document imaging products, has honored Kodak Alaris with the Buyers Lab (BLI) 2022 Scanner Line of the Year Award. The global informa
In a world filled with mobile smart devices and content flowing in a variety of digital channels, one might wonder what value print has in a largely digitally transformed age... View More
Ephesoft Inc., a global leader in intelligent document processing, automation and data enrichment solutions, and Workato, the leading Enterprise Automation Platform, today announced that Ephesoft Tran
Docufree, a provider of business support and IT technology services headquartered in Guatemala City, Guatemala, Central America. The agreement will provide Allied Global with the ability to offer Docu
2021 was an interesting year for the Intelligent Document Processing (IDP) space, and all of us participating is this ever-morphing market. Gartner’s latest Competitive Landscape Report on IDP Vendo
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of DTE 5.1, the newest version of Crawford Technolog
For more than a decade, personalization has been the dominant narrative in customer experience. Organizations invested heavily in understanding their customers. They built data lakes. They deployed an
In 2026, many organizations are still trying to meet modern expectations with yesterday's siloed content operating model. Until that changes, the gap between what customers expect and what organizations can deliver will continue to widen
Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
