Articles Videos
June 3 2020
The platform enables remote workers to scan directly into line-of-business systems from their home offices... View More
June 2 2020
The Messagepoint Connector for Sefas Designer makes it possible for Messagepoint customers to take advantage of Sefas’ high-performance composition and post-composition capabilities... View More
June 1 2020
The SER Group has announced that the company has been recognized for its collaboration solution the Doxis4® iRoom® in the 2020 Gartner Market Guide for Content Collaboration Tools*. Content col
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May 28 2020
With the start of a new decade, it seems like an appropriate time to look at some of the current CCM trends... View More
May 27 2020
Every second, each individual creates 1.7 MB of information and about one-third of that data gets processed in the cloud... View More
May 20 2020
DTE V4.11 upgrades deliver enhanced productivity, multi-language functionality and user efficiency... View More
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May 18 2020
For several years now we have been reading about the importance of embarking on a digital transformation journey and the value of speed and clarity when communicating with customers... View More
May 15 2020
Nuxeo has been positioned as a “Leader” in the Aragon Research Globe™ for Enterprise Content Platforms, 2020... View More
May 14 2020
Messagepoint Inc. has launched Rationalizer, an AI-powered software solution that accelerates the migration of legacy customer communications and content to modern environments, while also enabling th
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May 11 2020
Consider the type of communications sent, the channels used and the consistency of the communications sent during this crisis... View More
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May 6 2020
Will it be abandoned, or will addressing a few issues spur growth?... View More
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May 5 2020
The COVID-19 pandemic has dramatically impacted nearly every aspect of daily life for everyone around the world. What hasn’t changed is the need for businesses to continue to support their customers
Industry Trends Q&A
May 4 2020
In this installment, Ernie Crawford of Crawford Technologies answers questions about industry trends in the current climate... View More
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April 29 2020
As of April 9, 2020, more than 17 million Americans filed for unemployment benefits in a four-week span as a result of the unprecedented COVID-19 pandemic. In addition, small business loans and mortga
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April 28 2020
Kofax has released the Kofax 2020 Intelligent Automation Benchmark Report, a study conducted by Forrester Consulting and commissioned by Kofax. The report finds while many enterprises have prioritized
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April 24 2020
Sefas announced that it has added a new Rapid Digital Transformation solution that broadly enhances its omnichannel capabilities... View More
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April 23 2020
Cognitive Capture, RPA and Process Orchestration Combine to Maximize Capacity for Lenders to Ensure Small Businesses Receive the Aid They Need... View More
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April 22 2020
Quickcoms, a Customer Communications Management (CCM) SaaS platform enabling highly regulated industries to do effective communications and marketing, today announced the launch of its visual workflow
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April 21 2020
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, is hosting a Customer Communications Virtual Summit on Wednesday, May 6... View More
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April 8 2020
Messagepoint Inc. announced it has been named a Leader in the IDC MarketScape: Worldwide Customer Communications Management 2020 Vendor Assessment... View More
  • In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
  • In the transactional print world, there is a change happening, but nobody is talking about it
  • Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
  • In the transactional print world, there is a change happening, but nobody is talking about it