The need for smart process apps are pushing social and dynamic case management together. Organizations need to shift from isolated enterprise social projects to a process-oriented view that drives business... View More
Pitney Bowes Inc. (NYSE: PBI) and GrayHair Software, Inc., a leader in innovative services for business mailers, announced they are collaborating on a new suite of solutions for Pitney Bowes's Presort... View More
Flex Systems™ introduces FlexStream™, a new document processing software solution at the 2013 National Postal Forum. Organizations that have previously passed on document processing solutions... View More
The Rosetta Stone is iconic in the study of ancient Egypt. Champollion's translation of the Egyptian hieroglyphics by discovering their patterned similarities with the better-known Greek and Demotic language... View More
Kofax® plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today reported it has acquired Altosoft, Inc., a leading... View More
Bell and Howell and Sefas Innovation Inc. have announced an expansion of their existing partnership to provide an integrated solution to help traditional print and mail operations rapidly transition into... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of SOLfusion™ 1.3, its software solution for document workflow... View More
HP Enterprise Services announced a new business process outsourcing (BPO) solution, HP AutoFlow, that enables clients to automate core business processes, including finance and accounting, to enhance operational... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); How consumerization of IT is changing who's in control There's a battle brewing in the enterprise around the disruptive force of consumerization.... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The impact of natural disasters, such as floods, hurricanes, earthquakes, tsunamis and other storms, on our very lives and that of... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); Don't let your email-based marketing communications float away from the governance orbit. Plenty has been written about the need to... View More
Superstorm Sandy took no prisoners. Fight back with an emergency management plan that protects all your business assets. When Superstorm Sandy hit the Northeastern United States, more than 7.5 million... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The paradigm of multi-channel delivery has been with us for a number of years now. Briefly, it refers to the ability to communicate... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); Prescriptions for common customer intelligence maladies Customer intelligence is one of those bandied about terms that benefits from... View More
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) and Hyland Software, Inc. (Hyland) announced a strategic alliance to provide a seamless solution that integrates Hyland's OnBase enterprise... View More
Enhanced expectations for information access have fundamentally transformed the enterprise content management (ECM) landscape due to the rapid adoption of mobile devices and services. Today's document... View More
Brother International Corporation, premier provider of products for the home, home office and office, today announced a strategic collaboration with DocuLex, Inc., creator of award-winning, business-ready... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The document capture market is turning the corner. The heady mix of automation, analytics and business process management is transforming... View More
Managing a series of multimedia-based social network channels can be like playing dodgeball. Remember dodgeball, that rainy day exercise in physical fitness sadism, wherein two teams square off on two... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); A change management vision that's good for the organization, employee and customer A customer communications management initiative... View More
The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR
As technology accelerates and customers adopt their own AI assistants, the old model of static, one-way communication is starting to look a lot like sending a fax in the age of TikTok
The customer communications market has evolved over the past three decades. Today’s customers expect instant, personalized and seamless experiences across all channels. Artificial intelligence (AI
