July 13 2011
It has become apparent, to even the most casual observer, that as we become more and more entrenched in a socially networked world, the lines between real life and one's online social, professional and... View More
July 12 2011
Many organizations I have spoken with think that saving all email for all time is the best answer to email management. Wrong! Email management goes well beyond just saving email and, in my view, certainly... View More
July 7 2011
More than a dozen Boston Public School students are on their way to college this fall, thanks to Danvers-based RISO, Inc., a leading manufacturer and distributor of high-speed inkjet printers and digital... View More
July 5 2011
InfoPrint Solutions, a Ricoh company, today announced that PCI Group (Fort Mill, SC) has deployed multiple InfoPrint 4100s digital publishing platforms with Advanced Function Presentation (AFP) capabilities.... View More
June 27 2011
In making this announcement, John V. Ashley, CEO of Cheq Information Technology stated; "We have had a business relationship with Custom Data Solutions, Inc. (CDSI) for several years and when they decided... View More
June 26 2011
CVISION Technologies, a leading provider of software to optimize the accessibility and processes associated with document capture, announced the release of Maestro Recognition Server 5.0. Maestro Recognition... View More
June 16 2011
Who has time between 9 to 5 to slip away for career development? Us either. ARMA International's online courses and web seminars offer convenient and flexible online training on YOUR schedule. From RIM... View More
June 15 2011
How many of you have been faced with the challenge of producing information for an audit or litigation? Under the United States Federal Rules of Civil Procedure (FRCP) and in many countries around the... View More
June 14 2011
I think it would be irresponsible of me to write a series of columns about social networking without taking a look at the potential downside from a corporate perspective. As I pointed out in my last column,... View More
June 9 2011
PageTech, the developer of PCLTool SDK, announced the release of PCLTool SDK v11.0. As the recognized leader in the PCL transformation industry, PageTech continues to meet the evolving PCL transformation... View More
June 8 2011
kCura announced the launch of Relativity 7. The release includes improvements to the review experience, enhancements for administrators and case managers, more tools for building custom applications, and... View More
June 8 2011
GMC Software Technology, the standard in customer communications, launched their new e-learning and online training courses that have been integrated within GMC's customer social networking portal. "GMC's... View More
June 6 2011
Please check back later for all of our latest news articles and releases. Back to By Topic » ... View More
June 6 2011
Canon U.S.A., Inc., a leader in digital imaging, announced that the Company has been named by Forbes.com as one of the "10 Companies That Are Genuinely Green." Selected from a broad range of industries... View More
June 6 2011
Please check back later for all of our latest news articles and releases. Back to By Topic » ... View More
June 6 2011
Please check back later for all of our latest news articles and releases. Back to By Topic » ... View More
June 6 2011
Please check back later for all of our latest news articles and releases. Back to By Topic » ... View More
May 31 2011
As your organization moves toward producing a less paper environment, one of the key items in achieving this goal is converting paper to electronic documents. The key piece to making this process as efficient... View More
May 25 2011
Not only do healthcare organizations have to be concerned with providing quality patient care, poor documentation is another factor that can have a serious impact on healthcare organizations. Healthcare... View More
May 24 2011
Kodak, through a strategic partnership with VMware, is launching its first Virtual Operating Environment option for KODAK Unified Workflow Solutions. This new feature enables significant cost savings,... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue