David Martina

David Martina is the vice president of systems integration for NEPS, LLC of Salem, New Hampshire, a firm that provides solutions for the automation of document-intensive business processes.

FEATURES

Tapping a Different Channel with Near Field Communication (NFC)

BY David Martina

Sept. 29 2013

Tap your phone on a near field communication (NFC) tag, and instant, rich, multimedia content is at your disposal. Tap two NFC-enabled smartphones together, and financial transactions can be conducted...

Time for a New Generation of CCM. The Composition Era Is Ending.

By Liz Stephen and Mia Papanicolaou

We have spent more than two decades in customer communications and we have watched every version of the upgrade cycle in customer communications management (CCM).Templates got more sophisticated, comp
CCM’s Next Act

By Alan Burger

The customer starts an address change on mobile, gets halfway through, switches to the website, and is told they are missing a document they already uploaded. They open chat, where the bot confidently
I Spent Millions on ECM Modernization Before I Knew There Was A Better Way

By Keith Schlosser

Over the course of my career as a CIO in a highly regulated industry, I have personally overseen millions of dollars in enterprise content management (ECM) investments. Platforms. Migrations. Integrat
Tap Into the True Potential

By Naren Goel

Entities operating within the finance and accounting sector have been some of the most fervent adopters of automation technologies
Ready to Improve the Customer Experience? 

By Steve Diamond

Customer experience (CX) has become a defining measure of success across industries, and insurance is no exception. Today, loyalty and brand affinity are shaped not just by price alone,

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Tap Into the True Potential

Migration to Modern Cloud Systems

I Spent Millions on ECM Modernization Before I Knew There Was A Better Way

CCM’s Next Act

Solimar Systems Expands SOLitrack to Include Proof and Approvals, Duplicate File Checking, and Batching

Time for a New Generation of CCM. The Composition Era Is Ending.

Solimar Systems enables ABT Mailcom to Significantly Cut File Processing from 30 Minutes to 2.5 Minutes