David Martina

David Martina is the vice president of systems integration for NEPS, LLC of Salem, New Hampshire, a firm that provides solutions for the automation of document-intensive business processes.

FEATURES

Tapping a Different Channel with Near Field Communication (NFC)

BY David Martina

Sept. 29 2013

Tap your phone on a near field communication (NFC) tag, and instant, rich, multimedia content is at your disposal. Tap two NFC-enabled smartphones together, and financial transactions can be conducted...

A Fundamental Shift

By Jennifer Raml

Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting
2025 Trends Outlook for Data and AI Initiatives

By Chris Murphy

As we reach the midpoint of the decade, it’s clear that the 2020s are testing business leaders with a drive to leverage emerging technologies, evolving customer expectations and a more complex regulatory environment
The Biggest Disruptor in Communications

By Eric Riz

Over the past 2 short years, the communications industry has been at the forefront of technological innovation, shaping how we connect, share and understand the world around us. Among the plethora of
Reducing Document Handling Errors in High-Volume Customer Support Centers

By Ryan Duncan

Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
The Business Value of Customer Experience

By Richard Huff

Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica

Most Read

Crawford Technologies’ Releases New Digital Transform Engine Version 5.8

Reducing Document Handling Errors in High-Volume Customer Support Centers

The Future of Scaling is Self-Service Technology

The Business Value of Customer Experience

What Is Holding Up AI Adoption for Businesses? New EPAM Study Reveals Key Findings

Smart Communications Announces Acquisition of Joisto