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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience Feb. 2 2012
Delphax Technologies Inc. (Pink Sheets: DLPX.PK), a global provider of high-speed digital printing equipment, announced that it will introduce its new elan series digital color print systems powered by... View More
Jan. 31 2012
Change is scary. And not just a little — it's really, really scary. What else (besides money) explains why entrenched technologies continue on way past their time? Let's face it, "If it ain't broke... View More
Jan. 31 2012
In a sluggish economy, businesses of all sizes are squarely focused on two things: sales and productivity. But in the era of information overload, the burden is on the consumer to distill meaningful information... View More
Jan. 31 2012
In Celent's second edition of their annual payments trends review, they review the "top 10" payments-related issues that Celent analysts dealt with in 2011 and expect to see further developments in 2012.... View More
Jan. 26 2012
Perceptive Software, creator of enterprise content management (ECM) and business process management (BPM) solutions, announces the general availability of its Perceptive Reflect process mining and visualization... View More
Jan. 18 2012
Notable Solutions, Inc. (NSi), a leading developer of transactional capture and workflow solutions, today announced the availability of NSi AutoStore 6.0, a major update to its flagship product which includes... View More
Jan. 18 2012
Signs Now, a division of Allegra Network LLC, partnered with the Electronic Document Scholarship Foundation (EDSF), an international, non-profit organization dedicated to the document management and communications... View More
Jan. 18 2012
Electronic content management (ECM) applications continue to drive strong return on investment (ROI) after decades of improved paper processes, reduced paper and storage costs, and increased productivity... View More
Jan. 18 2012
Kofax plc (LSE: KFX), a leading provider of capture enabled business process management (BPM) solutions, today announced Kofax Mobile Capture, a patent pending solution that extends capture enabled BPM... View More
Jan. 5 2012
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce that the 2012 conference and exposition will take place October 29-31st at the Hyatt Regency, located in Greenwich,... View More
Dec. 13 2011
OutputLinks founded the Women of Distinction program in 2002 to recognize the many contributions, achievements and successes of stellar women in the output industry. The OutputLinks Communications Group... View More
Dec. 13 2011
The annual DOCUMENT Strategy Forum, held in Chicago this past November 1-3, rang in its fourth birthday with a statement — document strategy is still the number one priority in an enterprise. It... View More
Dec. 13 2011
Develop a taste for the different flavors of DAM: A great deal of differentiation exists among DAM products — DAM means anything and everything, depending on the vendor you're talking to. Customization... View More
BY Bob Larrivee
Dec. 13 2011
Are you singing the email blues? "My inbox is full. Email is hard to find. I need more info but do not want more email. Attachments are killing my eDiscovery efforts." All of these are lyrics to what I... View More
Dec. 13 2011
Once again, the year seems to have barely gotten started, and now, it's drawing to a close. We've covered a lot of ground and looked at social networking and marketing technology from a lot of different... View More
Nov. 30 2011
CVISION Technologies Inc., a leading provider of software to optimize the accessibility and processes associated with document capture, announced it will provide a New York City based law firm a solution... View More
Nov. 30 2011
GMC Software Technology, a leading provider of customer communications and output management solutions, announced that Public Power Corporation (PPC) has significantly cut statement and bill production... View More
Nov. 21 2011
Last month, I put forth the values of QR codes as a marketing tool and as a real-world interface to your Internet presence through your customer, or potential customer's, smart phone. After penning that,... View More
Nov. 21 2011
» Note: For Part 1 of Mr. Gingrande\'s article, Click HERE. Additional complications Because preservation efforts in the analog world conceive the work as a physical artifact, archivists were forced... View More
BY Bob Larrivee
Nov. 21 2011
Over the past year, many organizations I have spoken with are pondering the idea of eliminating email completely form their organizational communications toolset. They are challenged with the ever-growing... View More
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
For many organizations, the process of preparing and submitting SEC filings remains a fragmented, error-prone endeavor
By Alan BurgerCustomer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
By Eric RizIn an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro