GMC Software Technology, the standard in customer communications, launched their new e-learning and online training courses that have been integrated within GMC's customer social networking portal. "GMC's... View More
Canon U.S.A., Inc., a leader in digital imaging, announced that the Company has been named by Forbes.com as one of the "10 Companies That Are Genuinely Green." Selected from a broad range of industries... View More
As your organization moves toward producing a less paper environment, one of the key items in achieving this goal is converting paper to electronic documents. The key piece to making this process as efficient... View More
Not only do healthcare organizations have to be concerned with providing quality patient care, poor documentation is another factor that can have a serious impact on healthcare organizations. Healthcare... View More
Kodak, through a strategic partnership with VMware, is launching its first Virtual Operating Environment option for KODAK Unified Workflow Solutions. This new feature enables significant cost savings,... View More
Brainware, Inc. the leading provider of intelligent data capture and enterprise search solutions, congratulates Gardner Denver on their receipt of a 2011 Progressive Manufacturing 100 Award for Operational... View More
Organizations depend on information to manage day-to-day operations, comply with regulations, gauge financial performance, and monitor strategic initiatives. This critical information resides in the organization's... View More
What do Facebook and the country of India have in common? I found the answer a bit surprising — population. That's right, both India and Facebook are home to over 400 million residents. In fact,... View More
Build a Team: It's difficult to get beyond basic operational issues to realize the full potential of on-site search without dedicated employees to coordinate a strategy and govern and optimize the implementation.... View More
Brainware, Inc., the leading provider of intelligent data capture and enterprise search solutions, announced that Bechtel has selected Brainware Distiller for accounts payable processing automation. "We... View More
Email is one of those elements in an organization that is a growing issue that no one wants to acknowledge though everyone knows something should be done to better manage it — especially in today's... View More
IPS announced the availability of IPS Digital Workflow 3.0 third generation, web-based, modular workflow. The IPS cloud-based solution runs on state-of-the-art hardware and server technology, including... View More
DOCUMENT Strategy Forum 2011will now take place November 1-3 at the Crowne Plaza O'Hare, Chicago. With the recent announcement of our SharePoint joint agreement with AIIM and Gimmal and the expanded role... View More
Since reform and regulation have stirred the industry, it has become an even more complex environment, though the goal is to streamline processes. In the wake of healthcare reform, healthcare IT has been... View More
Brainware, Inc. the leading provider of intelligent data capture and enterprise search solutions, announced that Cache Creek Casino Resort has selected Brainware Distiller for enhanced efficiency and visibility... View More
ABBYY, a leading provider of document recognition, document capture, and linguistic technologies and services, announced the availability of ABBYY FlexiCapture 10, the next generation of its data and document... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
