April 11 2010
New features for the KODAK i1200 Plus and i1300 Plus Series Scanners provide enhancements to Kodak's Smart Touch feature and Kodak's Perfect Page Image Processing Technology. Added capabilities improve... View More
April 8 2010
Holistically, business process management (BPM) is a means to study, identify, change and monitor business processes. It includes techniques, methods and technology to improve and align business processes... View More
April 8 2010
Océ an international leader in digital document management and delivery, announces that Andrew Gordon, Océ Manager, Business Intelligence, has been elected Chairman of the 2010 Executive... View More
April 7 2010
Pitney Bowes Business Insight, the leading global provider of location and communication intelligence offerings, today announced the newest versions of EngageOne Interactive and DOC1®... View More
April 6 2010
I'm sure you're like me and have been receiving a ton of credit notifications through the mail in the recent month, so I decided to review the new regulations governing the credit card industry. I stepped... View More
April 5 2010
The international open standards consortium, OASIS, welcomes ISIS Papyrus, a provider of process and content management software solutions, as its newest Foundational Sponsor. ISIS Papyrus joins IBM, Microsoft,... View More
April 4 2010
BancTec Inc., a global provider of advanced, high-volume, document and payment processing solutions and services, has enhanced its CenterVision transactional content management platform. The new functionality... View More
April 1 2010
In response to the growing needs of large and small office environments requiring compact, highly capable and easy-to-use monochrome document imaging systems, Canon U.S.A., Inc., a leader in advanced digital... View More
March 31 2010
Producing bills, statements and other transactional documents was one of the earliest applications of high-volume digital printing and today remains an important market for digital providers. INTERQUEST... View More
March 31 2010
Tangent Systems, Inc., a leader in electronic check deposit technology, announced a significant new version of its Deposit21 software. Version 6 of Deposit21 complements its proven suite of electronic... View More
March 30 2010
Recently, we've been receiving an increased number of inquiries regarding ways to improve the customer experience, whether through hard copy, electronic or personal touch points. While most questions have... View More
March 29 2010
Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, announced Kofax Desktop 2.0, a new release of its software for individual users that makes scanning... View More
March 28 2010
Océ, an international leader in digital document management and delivery, announced that the company is further strengthening its environmental credentials. In support of the company's long-standing... View More
March 25 2010
In a strategic move to strengthen reach in the Asian market, Adeptol, a leader in viewing technology announced that it has signed a partnership agreement with VersaPAC, a leading solution provider of information... View More
March 24 2010
Ralph Brown, a famous trademark lawyer, emphasized that trademark law should stress the use of trademark as an "informative" and "signaling" function that efficiently communicates useful information to... View More
March 24 2010
DataCore Software, a leading provider of storage virtualization software, has once again scooped one of the UK's top networking awards by winning the Storage Product of the Year Award at the prestigious... View More
March 23 2010
To help clients build and manage more dynamic document programs, CCI/CoakleyTech, a leader in print and document management solutions, is further expanding its portfolio of offerings to include eProfessional... View More
March 22 2010
The term "capture" covers the combined processes of document scanning, image correction, recognition of text, barcodes and form fields and, finally, output to an appropriate format for subsequent processing... View More
March 22 2010
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, September 13-15th at the Hyatt Regency O'Hare in Chicago is pleased to announce that they have reached an agreement with the Business... View More
March 21 2010
Prinova Inc., a leader in innovative software, document design, development, and delivery solutions, announced its messagepoint enterprise message management software will be part of the Docuplus solutions... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue