July 13 2010
Aia Software, a leading author and developer of intelligent document composition software, announced that it signed a partnership with Hg197. This North American company is dedicated to developing and... View More
July 12 2010
Adeptol and Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions, announced the successful integration of the Adeptol Document Viewer into... View More
July 11 2010
Sometimes, you need a little help from a friend. Xerox Corporation (NYSE: XRX) unveiled a new software tool for its ColorQube 9200 Series multifunction printers (MFP) that prompts office workers on ways... View More
July 1 2010
Many times, you will hear or see something in the news or at work and draw conclusions based on that bit of information. In some cases, it may be all you need to formulate a decision, but are you sure... View More
June 27 2010
Toshiba America Business Solutions Inc. (TABS), an industry-leader in MPS, and Preo Software Inc., the market leader in Print Knowledge Management Systems, announced a strategic agreement, under which... View More
June 23 2010
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has launched the latest version of its CenterVision transactional content management platform.... View More
June 22 2010
Océ Business Services third annual document management industry survey uncovered some interesting trends. The goal of the survey, "At the Crossroads: Leveraging Document Management Strategies on... View More
June 22 2010
DocuLex, creator of document and content management software, announces Archive Studio as a convenient replacement solution for the discontinued eCabinet. Additionally, DocuLex is providing conversion... View More
June 16 2010
Let's talk about fishing — a subject near and dear to my heart. From early spring until late October, if I'm not working, I'm fishing. There's nothing quite so exciting as watching a monster bass... View More
June 16 2010
Sitrof Technologies and Content Circles (Menlo Park, CA) announced DocExchange, a secure, peer-to-peer document exchange solution. DocExchange is a combination of technology and software from Content Circles... View More
June 15 2010
GlobalPrint Systems, Inc. makes "anywhere" printing available to more mobile phone users with the first true cloud printing application for Androidâ-based SmartPhones. With the new application, GlobalPrint... View More
June 15 2010
Launch User-Centric, Participatory Research: As a first step, begin to gather user input — and develop field skills — with interviews, card sorting exercises and scenario observations. Use... View More
June 14 2010
InfoPrint Solutions Company, a joint venture between IBM and Ricoh, announced that together with Source Technologies, a world-class provider of magnetic ink character recognition (MICR) and secure printing... View More
June 13 2010
Kodak and iBridge Group, Inc. recently announced a new System Output Destination (SOD) solution, to seamlessly input digitized information from KODAK Capture Pro Software into the IBM FILENET P8 Platform.... View More
June 10 2010
With the continuing adoption of high-speed check transport technology by financial institutions, utilities and other companies that handle large volumes of checks, Canon U.S.A., Inc., a leader in advanced... View More
June 9 2010
Cabinet NG (CNG), provider of document management and workflow software, today announced the availability of its latest version of CNG-WEB, a module that provides a secure web-browser interface to CNG-SAFE.... View More
June 8 2010
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has made it easier and faster for enterprises to rapidly develop, deploy, monitor and manage... View More
June 7 2010
Each e-discovery step overlaps with compliance objectives and involves many disparate groups of people, sets of data and parallel processes. This process is marked by collaborative problems, expanding... View More
June 3 2010
The Business Forms Management Association (BFMA) is marking its return to New England with a special meeting in Boston on June 21. Themed "The Future of Forms Today," the event features expert speakers... View More
June 2 2010
In my first column, we established that the design of customer communication documents (including paper, web, SMS, etc.) is always about people — managers, project teams, internal stakeholders, end... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue