March 16 2011
Many financial services companies are updating automation systems and continuing to improve business processes. However, in the Celent report, "The 18 Month Rule: Avoiding The Endless Project," it was... View More
March 15 2011
Pricing is one of the most powerful — yet underutilized — strategies available to businesses. A McKinsey & Company study of the Global 1200 found that if companies increased prices by just... View More
March 15 2011
Many organizations are implementing Transpromo campaigns to leverage those must-read documents like invoices and statements placed into the hands of their customers. Traditionally, when designing such... View More
Feb. 22 2011
RISO, Inc., a leader in digital printing technology, introduced the RZ1090 digital duplicator, the latest in the RZ series of digital duplicators. The RZ1090 prints up to 180 ppm—the world's fastest... View More
Feb. 7 2011
Canon U.S.A., Inc., a leader in digital imaging, announced that the imageRUNNER ADVANCE 8000 Series of monochrome multifunction products (MFP) has been named a 2010 Innovative Product of the Year High-Volume... View More
Feb. 2 2011
SDL (LSE: SDL), the leading provider of Global Information Management solutions, announced the general availability of SDL Tridion® 2011, the flagship product of SDL's Web Content Management Solutions... View More
Jan. 26 2011
FUJIFILM North America Corporation, Graphic Systems Division and Van Son Holland Ink Corporation of America announced a new program now available to Fujifilm customers who purchase Van Son inks for the... View More
Jan. 12 2011
Document management is complex, due to the high volume of documents insurers generate as well as the need to adapt to new communication vehicles and distribution channels. Insurance companies need to address... View More
Jan. 11 2011
In order to identify our business and systems requirements, regardless of the technology segment, one must first understand the differences — and yes, there are differences. Typically, we think of... View More
Dec. 29 2010
Another year has gone by, and this series on channel management is coming to a close. I covered a lot of ground this year with the intent of providing some mind fodder to consider as you develop and refine... View More
Dec. 28 2010
Leveraging the capabilities of its innovative multifunction product (MFP) portfolio, Canon U.S.A., Inc., a leader in digital imaging, announces the availability of the uniFLOW v5 Fleet Management Solution.... View More
Dec. 27 2010
Toshiba America Business Solutions Inc. (TABS) announced the introduction of Preo Printelligence, a managed print services (MPS) solution that helps businesses seamlessly manage end-user print behavior,... View More
Dec. 19 2010
Motive Systems, the developer of M-Files easy document management software and the Cloud-based document management service M-Files Cloud Vault, announced that M-Files for Salesforce CRM is immediately... View More
Dec. 16 2010
For the past year and a half, Madison Advisors has been tracking and reporting on the fact that the enterprise market is shifting away from traditional, paper-based communications to alternate channels... View More
Dec. 15 2010
Follow DOCUMENT throughout 2011 to find the solutions and information you need. Please take special attention of this month's Top Companies — Parascript... View More
Dec. 14 2010
Only six months after being acquired by Lexmark International, Inc. (NYSE: LXK), Perceptive Software, a leading provider of enterprise content management (ECM) solutions, announced Interact for Lexmark,... View More
Dec. 14 2010
Segment Your Strategy by Workforce Needs: Not everyone wants or needs mobile access. Segment your workforce to determine who has the greatest mobile content access needs. Frame Mobile Strategies Around... View More
Dec. 14 2010
Follow DOCUMENT throughout 2011 to find the solutions and information you need. Please take special attention of this month's Top Companies — Paloma Print Products... View More
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Dec. 7 2010
Editor\'s Note: Missed the first installment of the article? Click here for Part I. Major risks of cloud computing So what are the risks involved in cloud computing? These risks fall under four categories:... View More
Dec. 7 2010
RSD, a leading provider of information governance solutions for the enterprise, announced a strategic partnership with GMC Software Technology, the standard in personalized communication. Today's enterprise... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue