Print/Mail Consultants, a consulting firm serving the document/communications industry, has launched a new product in their writing services line. The Ready-to-Use Communications Program solves the biggest... View More
The Electronic Document Scholarship Foundation (EDSF) is pleased to announce the release of a new book titled Web2Print, written by Jennifer Matt, president of Web2Print Experts, Inc. This how-to book... View More
Your business must route, process and store massive amounts of information. Each touchpoint accounts for time and money spent to achieve your primary goal of serving your customers. While many executives... View More
Thunderhead.com announced it has launched its first cloud application, ONE Correspond for Salesforce, on salesforce.com's AppExchange, helping to accelerate the market shift to the next cloud computing... View More
Business Imaging Systems, Inc., a leading provider of enterprise-wide information management solutions, unveiled Formsoft — an e-form software solution that "takes the office anywhere" with its ability... View More
Metalogix Software, the trusted provider of content lifecycle management solutions for Microsoft® SharePoint®, Exchange® and Cloud platforms, announced the general release of Metalogix Replicator... View More
It's surprising to see any reluctance in the workplace to exploit mobility. While businesses are being revolutionized by smartphones, tablets and easy access to the cloud, many managers have a wait-and-see... View More
In 2012, Celent estimates smartphone units will grow 35% to 664 million units (versus 61% growth and 492 million units in 2011 and 74% growth and 302 million units in 2010). Tablets are also experiencing... View More
Crawford Technologies has expanded its network by adding Perficient, Inc. to its rapidly expanding list of partners. Through this new partnership, Crawford Technologies' state-of-the-art, enterprise content... View More
Author of The Facebook Effect: The Inside Story of the Company That is Connecting the World. EventEvolution Management Inc. is excited to announce David Kirkpatrick as the featured Keynote speaker of the... View More
Recently, while watching the 2010 CNBC documentary, \"The Facebook Obsession,\" on my Netflix account, I was struck again by the public\'s view of their perceived privacy on the Internet and social media... View More
CVISION Technologies Inc., a leading provider of advanced document capture software, announced today it has been selected as a Finalist for Red Herring's Top 100 Americas award, a prestigious list honoring... View More
I was recently watching an interview conducted by our own Allison Lloyd with John Mancini, president of AIIM. I was fascinated by a number of things John said regarding the future of information management... View More
Iron Mountain Incorporated (NYSE: IRM), the information management company, today announced a new service for streamlining the way organizations receive, process and manage their accounts payable (AP)... View More
Even though this technology has been around for some time now, this is still a question I am frequently asked and find to be confusing for many. What exactly is document management, and what are the key... View More
Holly Group announced the public launch of the first accredited classroom-based preparatory course for the Certified Information Professional training program from AIIM International. Designed with group... View More
Metalogix Software, the trusted provider of content lifecycle management solutions for Microsoft® SharePoint®, Exchange® and Cloud platforms, announced the general release of Metalogix Content... View More
Hey, corporate America, ever feel like you are too connected? Well, hate to break it you, but harmon.ie is about to fuel your iPad addiction. Today, the social software provider is going mobile and unveiling... View More
I saw a commercial the other day informing the world that up until now, we have been beta testers for our smartphone, and now that their product was launched, we can buy the "real thing!" First of all,... View More
Collins Ink Corporation has officially terminated the supply agreement that has been in place between the Collins Ink and Kodak for the past 10 years. Effective immediately, customers with high-speed Kodak... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
