Ray Killam

Mr. Killam is the president of Essociates Group, a firm that provides forms training and consulting services, and is responsible for all aspects of this unique business venture. He also currently serves on the Business Forms Management Association’s Board of Directors. Mr. Killam has more than 30 years experience in the forms industry, including forms management, workflow analysis and electronic forms development and has dual industry certifications.
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March 2015
Why Forms Reviews Are Important to the Organization
BY Ray Killam
March 30 2015
We live in a world of change. Business processes change. Procedures change. Regulatory and legal requirements change. Keeping up with all this change can challenge even the best of us. Forms are like small...
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January 2015
Forms Design: To Outsource or Not to Outsource?
BY Ray Killam
Jan. 14 2015
Forms management, for many organizations, is a strategic function. It is strategic because forms support every workflow process in the organization. Accordingly, every organization—large and small,...
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FEATURES
Adobe, Microsoft and IBM Are Changing the E-Forms Market: What You Need to Know
BY Ray Killam
Dec. 11 2014
At a recent forms management conference, the comment was made that, after approximately 30 years of existence, the electronic forms industry has not progressed very far. It seems that most forms available...
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FEATURES
How to Strategically Align Forms Management with Corporate Initiatives
BY Ray Killam
Nov. 4 2014
All organizations have a strategy. It defines their reason for being and what they plan to accomplish in the long term. It is generally divided into five sections: 1. Mission 2. Vision 3. Values 4. Objectives...
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FEATURES
What's the Right Staffing Level for Your Forms Management?
BY Ray Killam
Sept. 16 2014
The forms management profession is making a comeback. The signs seem clear now. After about two decades of slow and steady decline, when many companies downsized, outsourced, re-structured and/or eliminated...
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FEATURES
Where Should Forms Management Report?
BY Ray Killam
Aug. 13 2014
Since all organizations have a forms management function (even if they don’t formally recognize it), it is important that they develop and implement a forms management policy and a common strategy....
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FEATURES
eSignature Technologies: The Pros and Cons to the Top Four Choices
BY Ray Killam
July 10 2014
When selecting a signature option that your organization will use, several major issues will need to be considered. We generally consider this decision to be a part of the overall forms management strategy...
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FEATURES
How to Choose the Right eSignature Signing Option for You
BY Ray Killam
June 11 2014
Once the need for a signature has been established, there are several methods that can be employed for signing electronic forms. The validity of the signature is all about the process used to collect...
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FEATURES
Why You Should Ask if You Really Need that Signature: Avoid the Printing and Manual Processing of Your E-Signatures
BY Ray Killam
April 22 2014
Many forms require signatures. At the same time, many forms are signed when they don\'t really need to be. Signatures are a workflow conundrum, slowing down business processes and preventing many forms...
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FEATURES
Paper or Electronic: Why the Promise of Electronic Forms Is Still a Work in Progress
BY Ray Killam
Aug. 1 2013
I first heard about electronic forms back in the mid-1980s after watching a demo of the TyForm software from Tyrego Technologies, which ran on a Personal Computer AT with special hardware attachments....
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FEATURES
Think You Don’t Need the Forms Management Function? Think Again.
BY Ray Killam
May 14 2013
Achieving a best practices forms management program is not easy. In most organizations, the forms management function is historically understaffed, undertrained and under-appreciated. The function is generally...
FEATURES
The Recipe for an Effective E-forms Strategy
BY Ray Killam
March 10 2009
For an effective and professional e-forms strategy, enterprises must first evaluate the important elements and considerations for an enterprise-wide program. For development purposes, we divide forms into...
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    It’s Time to Revolutionize Your Customer Communications with AI
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    Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
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    By Andy Young
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