Feb. 20 2012
In the past year or two, I've focused a lot of my commentary on the incredible growth of smart phones and their seemingly unlimited potential as a source of new and emerging marketing channels. The trend... View More
Rich_chart
Feb. 16 2012
The transactional print market is under intense price pressure. Organizations consider print operations to be a cost center that is not part of a core business operation. As a result, organizations evaluate... View More
Feb. 14 2012
Surging adoption of social media isn't exactly a state secret. Facebook, Twitter, LinkedIn and other services can deliver compelling enterprise value connecting clients, partners and colleagues. Effective... View More
Feb. 14 2012
OpenText (NASDAQ: OTEX, TSX: OTC) today announced OpenText Capture for Microsoft SharePoint, a software solution that allows organizations to quickly and efficiently capture, digitize and fully index paper... View More
Feb. 13 2012
Integreon, the largest global provider of integrated legal, research and business solutions, announced the launch of version 4.0 of its eView hosted document review platform, newly enhanced with Adaptive... View More
Feb. 13 2012
DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, today announced that it has received the SSAE 16 Type II (Statement on... View More
Feb. 9 2012
Every enterprise wants to succeed at "Enterprise 2.0," but industry research suggests that many initiatives remain experimental. In these early days, the technology you choose for your social and collaboration... View More
Feb. 7 2012
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, which will take place October 29-31st at the Hyatt Regency in Greenwich, CT, is pleased to announce that it has opened its 2012 Call... View More
Feb. 5 2012
Digitech Systems announces PaperVision Capture Desktop, a revolutionary scanning application that puts control of paper documents in reach of every business. In the past, electronic document management... View More
Feb. 5 2012
XMPie®, A Xerox Company, the leading provider of software solutions for Individualized Communications Management (ICM), announced today the addition of the XMPie Mapping Service to its robust portfolio... View More
Feb. 2 2012
Delphax Technologies Inc. (Pink Sheets: DLPX.PK), a global provider of high-speed digital printing equipment, announced that it will introduce its new elan series digital color print systems powered by... View More
Jan. 31 2012
Change is scary. And not just a little — it's really, really scary. What else (besides money) explains why entrenched technologies continue on way past their time? Let's face it, "If it ain't broke... View More
Jan. 31 2012
In a sluggish economy, businesses of all sizes are squarely focused on two things: sales and productivity. But in the era of information overload, the burden is on the consumer to distill meaningful information... View More
Jan. 31 2012
In Celent's second edition of their annual payments trends review, they review the "top 10" payments-related issues that Celent analysts dealt with in 2011 and expect to see further developments in 2012.... View More
Jan. 26 2012
Perceptive Software, creator of enterprise content management (ECM) and business process management (BPM) solutions, announces the general availability of its Perceptive Reflect process mining and visualization... View More
Jan. 18 2012
Notable Solutions, Inc. (NSi), a leading developer of transactional capture and workflow solutions, today announced the availability of NSi AutoStore 6.0, a major update to its flagship product which includes... View More
Jan. 18 2012
Signs Now, a division of Allegra Network LLC, partnered with the Electronic Document Scholarship Foundation (EDSF), an international, non-profit organization dedicated to the document management and communications... View More
Jan. 18 2012
Electronic content management (ECM) applications continue to drive strong return on investment (ROI) after decades of improved paper processes, reduced paper and storage costs, and increased productivity... View More
Jan. 18 2012
Kofax plc (LSE: KFX), a leading provider of capture enabled business process management (BPM) solutions, today announced Kofax Mobile Capture, a patent pending solution that extends capture enabled BPM... View More
Jan. 5 2012
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce that the 2012 conference and exposition will take place October 29-31st at the Hyatt Regency, located in Greenwich,... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue