NEPS, a leading provider of cloud based customer communications management solutions and technologies, announced today that it has become a Gold level partner in the HP Exstream Partner Program (NYSE:... View More
Cloud-based document management solutions are the best alternative to accommodate the mobile workforce. The real key in cloud is mobility, empowering users to leverage a unified central repository where... View More
What are some of the hottest printing, graphic arts and enterprise communications developments and technologies for 2014? While the Chinese zodiac says 2014 is the Year of the Horse, the ... View More
GMC, the award-winning leader in customer communications management (CCM) and output management, announced today that The Forrester WaveTM: Document Output For Customer Communications Management, Q1 2014,... View More
A2iA (@A2iA), an award-winning developer of software for the worldwide data capture, document processing, and payment systems markets, released a new version of A2iA Mobility™, its software toolkit... View More
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, announces the release of its latest application, GMC Inspire Client Onboarding... View More
SharePoint has come a long way since its earliest incarnation. What started as a way to improve on file- sharing technology has evolved into one with a complex and powerful collaboration environment. With... View More
Email addresses remain the cornerstone of electronic communications. Therefore, gathering these addresses and then, the effective, responsible use of them is key to successfully making email a part of... View More
What is the return on investment (ROI) analysis that will result in the purchase of workflow software? Given the ability of workflow, especially when combined with enterprise content management (ECM) and... View More
Records management programs are often neglected when internal auditors conduct their annual risk assessments. Consequently, many organizations are left more vulnerable to regulatory penalties, steep legal... View More
On August 24, 2012, President Obama issued a memorandum regarding the management of government records, citing the need for reformation of the policies, practices and framework that would bring about a... View More
Enterprise architects looking to help their business improve the customer experience must realize the potential of document output for customer communications management (DOCCM). While savings from DOCCM... View More
Digital and machine-generated content is driving extreme data growth. A recent Microsoft survey of 282 US IT decision-makers found that 32% expect the amount of data they store to double over the next... View More
Square 9 Softworks, developers of the innovative and award-winning SmartSearch Enterprise Content Management suite, announce the latest advancements in document management technology with the release of... View More
ibml, the leader in production scanning and document capture solutions and services, today unveiled the smartest desktop scanner ever offered for the 65 to 100 pages-per-minute (PPM) mid-volume production... View More
Sponsored Article Like many people, I rely on a smart phone for just about everything from checking in for a flight to getting directions to banking. (Sometimes I even use it to make calls.) And I am always... View More
By most estimates, direct marketing accounts for more than half of all advertising expenditures in the US. Despite the rapid adoption of electronic forms of direct marketing, print media continues to capture... View More
Kofax® plc (LSE:KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced the launch of Kofax TotalAgility Mailroom... View More
After 12 years, it’s finally happening. Life insurance companies are embracing e-signatures. It’s been a long time coming, but a few factors have helped spur the recent growth. Low interest... View More
EventEvolution Management, Inc., producers of DOCUMENT Strategy Forum, May 13-15, 2014 at the Hyatt Regency, Greenwich, CT are pleased to announce the launch of CONNECT IT Conference. The CONNECT IT Conference... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
