Mr. Buglewicz has 20+ years of experience with project management, procedural analysis and business development in print to mail and document management operations. He is the EVP of business development for Capstone Technologies. Prior to joining CapStone, he owned a successful direct mailing firm and worked for nationally recognized statement processing and financial institutions. There he managed operations, efficiency development, facility design and emergency planning. Mr. Buglewicz is also involved in the design and development of AutoViri™ robotic solutions for print to mail operations at CapStone.
I’ve talked at length about automation and a bullet-proof process in recent posts. It may seem futuristic, but it’s closer than you think, or want it to be, if you’re not prepared. Considering...
In this series, we moved through the steps CapStone typically follows in any plant evaluation: Evaluate, Automate and Validate. In this post, we will explore the last step: Demonstrate. If you have agreed...
In the last few posts, I discussed a process to move forward in the changing world of print to mail. First, evaluate your commitment to the operation or business model. Next, if you are staying in the...
In the last post, I discussed evaluating the commitment to your print to mail operation. Albert Einstein said the definition of insanity is “doing the same thing over and over again and expecting...
What is the path forward for print to mail industry players? If the question is asked of 10 people with a working knowledge of the industry, you would get 10 differing answers. I suspect, however, a general...
We’ve all heard some big whoppers in the past, and the death knell of print to mail or paper document processing is one of them. I’ve been in the business over 20 years, and I\'m still waiting....
Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e
Personalization is the core of what we do in CCM, and we do this on a scale that still requires specialized software that cannot be replaced by marketing or office editing tools. The number of persona