Fritz Buglewicz

Mr. Buglewicz has 20+ years of experience with project management, procedural analysis and business development in print to mail and document management operations. He is the EVP of business development for Capstone Technologies. Prior to joining CapStone, he owned a successful direct mailing firm and worked for nationally recognized statement processing and financial institutions. There he managed operations, efficiency development, facility design and emergency planning. Mr. Buglewicz is also involved in the design and development of AutoViri™ robotic solutions for print to mail operations at CapStone.

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FEATURES
A Solution for Mailers: How to Handle Mail Tray Exceptions
BY Fritz Buglewicz
Sept. 11 2014
I’ve talked at length about automation and a bullet-proof process in recent posts. It may seem futuristic, but it’s closer than you think, or want it to be, if you’re not prepared. Considering...
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Labor and Risk Avoidance: How to Justify the ROI in Your Production Process
BY Fritz Buglewicz
Aug. 1 2014
In this series, we moved through the steps CapStone typically follows in any plant evaluation: Evaluate, Automate and Validate. In this post, we will explore the last step: Demonstrate. If you have agreed...
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Are You Validating a Bullet-Proof Production Process with Automation?
BY Fritz Buglewicz
June 24 2014
In the last few posts, I discussed a process to move forward in the changing world of print to mail. First, evaluate your commitment to the operation or business model. Next, if you are staying in the...
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How to Create Physical Automation in Your Print to Mail Workflow
BY Fritz Buglewicz
May 29 2014
In the last post, I discussed evaluating the commitment to your print to mail operation. Albert Einstein said the definition of insanity is “doing the same thing over and over again and expecting...
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For Print to Mail Players, It's Time to Evaluate Your Commitment to the Business Model
BY Fritz Buglewicz
April 28 2014
What is the path forward for print to mail industry players? If the question is asked of 10 people with a working knowledge of the industry, you would get 10 differing answers. I suspect, however, a general...
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FEATURES
The Print to Mail Industry Is Dead, and Al Gore Invented the Internet!
BY Fritz Buglewicz
July 30 2013
We’ve all heard some big whoppers in the past, and the death knell of print to mail or paper document processing is one of them. I’ve been in the business over 20 years, and I\'m still waiting....
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    Hybrid Test Data Strategies
    By Jennifer Raml
    Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
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    Forms That Fuel Growth
    By Andrew Stevens
    Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
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    The Agent Is the Interface: How Agentic AI Is Rewriting the Rules of CCM
    By OSG
    2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
  • The Next Architectural Leap in Document AI
    By Andrew Bird
    The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
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    The Essential Role of Welcome Kits in Member Enrollment and Retention
    By Jason Pothen
    Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied