Jim Minihan

Jim Minihan, a pioneer of workflow and process management, is an acknowledged expert on the automation of service sector enterprises and their processes. He consults to private- and public-sector end-users, focusing on ECM/ERM, digital preservation, digital signature and associated infrastructure design including cloud-based alternatives. He also specializes in IT system procurement, contracting and implementation. Working across many industries, he was a contributing author to the Financial Roundtables: Information Life Cycle Governance document, which provides guidance on records and information management to the financial industry's major firms.
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March 26 2014
Since the earliest articles on “moving to the cloud,” there has been a tint of color to these articles that suggest inevitablility and ease of getting there. While time will reveal the truth...
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  • A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth