Jim Minihan

Jim Minihan, a pioneer of workflow and process management, is an acknowledged expert on the automation of service sector enterprises and their processes. He consults to private- and public-sector end-users, focusing on ECM/ERM, digital preservation, digital signature and associated infrastructure design including cloud-based alternatives. He also specializes in IT system procurement, contracting and implementation. Working across many industries, he was a contributing author to the Financial Roundtables: Information Life Cycle Governance document, which provides guidance on records and information management to the financial industry's major firms.

FEATURES

Why Moving to the Cloud Isn't So Easy After All

BY Jim Minihan

March 26 2014

Since the earliest articles on “moving to the cloud,” there has been a tint of color to these articles that suggest inevitablility and ease of getting there. While time will reveal the truth...

Transforming Forms and Documents for the Modern Era

By Angele Taylor

Artificial intelligence (AI) is such a fast-moving piece of technology that it is hard to keep up with everything that it can do. The features that are front end center are the multimedia production c
Central Control of Customer Communications Drives Consistent Experiences Across Channels

Trust is the foundation of every strong customer relationship, but it’s fragile. It can take years of consistent positive interactions to build, and only one or two poor experiences to undo. The mos
How Are CCM Leaders Managing True Section 508 Compliance?

By Ernie Crawford

Federal agencies, state and local governments and public colleges and universities are legally required to ensure their digital content, including digital documents and communications, are accessible
The Future of Insurance Communications

By Jason Pothen

As competition increases in the insurance industry, the market is experiencing saturation with products, options and competitive alternatives
8 Information Management Best Practices

By Joy Anderson

Information management is an essential element of every organization. It involves the application of technology and procedures to make sure that information is accessible and useful

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