Toshiba America Business Solutions Inc. (TABS) announced the introduction of Preo Printelligence, a managed print services (MPS) solution that helps businesses seamlessly manage end-user print behavior,... View More
Motive Systems, the developer of M-Files easy document management software and the Cloud-based document management service M-Files Cloud Vault, announced that M-Files for Salesforce CRM is immediately... View More
For the past year and a half, Madison Advisors has been tracking and reporting on the fact that the enterprise market is shifting away from traditional, paper-based communications to alternate channels... View More
Follow DOCUMENT throughout 2011 to find the solutions and information you need. Please take special attention of this month's Top Companies — Parascript... View More
Only six months after being acquired by Lexmark International, Inc. (NYSE: LXK), Perceptive Software, a leading provider of enterprise content management (ECM) solutions, announced Interact for Lexmark,... View More
Segment Your Strategy by Workforce Needs: Not everyone wants or needs mobile access. Segment your workforce to determine who has the greatest mobile content access needs. Frame Mobile Strategies Around... View More
Follow DOCUMENT throughout 2011 to find the solutions and information you need. Please take special attention of this month's Top Companies — Paloma Print Products... View More
Editor\'s Note: Missed the first installment of the article? Click here for Part I. Major risks of cloud computing So what are the risks involved in cloud computing? These risks fall under four categories:... View More
RSD, a leading provider of information governance solutions for the enterprise, announced a strategic partnership with GMC Software Technology, the standard in personalized communication. Today's enterprise... View More
Remember King of the Hill? I don't mean the animated TV show, but the game we played as kids where a hill, jungle gym or any definable area could be declared the sole domain of the "king," until a new... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of an enhanced version of Rubika®. New document re-engineering... View More
Eastman Kodak Company (NYSE: EK), and Document Security Systems, Inc., a leader in optical deterrent technologies announced that the two companies have entered into an agreement to introduce applications... View More
Since 2007, the mobile banking market has changed significantly in terms of predominant technologies, feature/functionality and consumer adoption. Correspondingly, there has been a considerable shift in... View More
A large number of our enterprise clients and prospects are reaching out to us to ask about the direction of customer communication management (CCM) technology in general and about multi-channel delivery... View More
What is a \"Cloud?\" By way of defining the modern concept of cloud computing, it is useful to note that in computer parlance, \"cloud\" is a synonym for \"domain.\" Indeed, it is both relevant and enlightening... View More
Pitney Bowes Inc. (NYSE:PBI) officially launched Pitney Bowes Healthcare Customer Communications Management (CCM), a suite of tailored communications solutions designed specifically... View More
If you are in the market for a software tool to help you manage and publish enterprise web content, you are in luck, as the global web content management world is vibrant, growing and awash with options.... View More
Crawford Technologies Inc., a leader in print-stream transformation and document re-engineering software solutions, is delighted to announce a new partnership with DTEC Distributing Technologies, who becomes... View More
CT TyMetrix, the premier provider of Web-based legal operations management solutions for corporate law departments and claims organizations, announced the launch of its Dashboard product, the flagship... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of a new version of iCONVERT that is compatible with Windows 7 Professional,... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
