I've been reviewing my 2009 columns in preparation for kicking off 2010. As predicted, we all faced many changes this past year. We've seen paradigm shifts in our government, economy and workforces. We've... View More
In response to customer requests, AMT Datasouth Corporation (www.AMTdatasouth.com) is pleased to introduce its newest Fastmark Series thermal barcode and label printer, the M1. The Fastmark M1 sets a new... View More
Ricoh Americas Corporation, a leading provider of digital office equipment, announced that it will resell Open Text's Document Server, Alchemy Edition[1], to the Ricoh channel through the Ricoh Independent... View More
A2iA, the worldwide leading developer of handwritten and machine printed text recognition, information extraction and intelligent classification of paper documents, announced that Business Solutions Magazine... View More
Although the global economy may have turned a corner, consumer attitudes and behavior will play a major role in corporate profitability during the recovery. Companies trying to generate new opportunities... View More
Crawford Technologies Inc., the award-winning provider of business solutions to high-volume printing and mailing operations around the world, announced that it has signed an agreement with Océ,... View More
Continuing its tradition for technological innovation and high-quality imaging offerings, Canon U.S.A., Inc., a leader in digital imaging and advanced office solutions, announced the Company has been honored... View More
Many are pleased to see the passing of 2009, a challenging year by all standards. The majority of the firms Madison Advisors has worked with in the past year have identified that cutting cost is still... View More
Content management systems often are deployed within a single department (such as legal or marketing) and therefore are implemented with a focus on the needs of specific and even isolated audiences. The... View More
Electronic records management (ERM) was originally developed as a standalone application, frequently managing physical items as well as electronic documents. It has subsequently become one of the key elements... View More
ibml announced that Scanning America, a leading provider of document conversion services, has improved its competitiveness, kept its unit costs low, and enhanced the quality of its images by deploying... View More
An elderly woman in a faded pink track suit recently reminded me why what we do is so important. "Susan" wanted to know if we could make her hospital bill show how much of her treatment would be covered... View More
Everyone has a list of things they would like to do but never get around to doing them. One of mine has been to collect the market size projections of some of the research terms, for any given product... View More
The resiliency of our industry and the overall global markets cannot be denied — no matter the price we might have had to pay on the road back to recovery. Don't get me wrong; the casualties of the... View More
Many organizations are exploring how to utilize social media to collect better customer information, which will, in turn, enable better customer communications, improve customer service, build retention,... View More
Rapidly changing business environments and sharp competition now make it more important than ever to empower employees with an intranet that makes their work more efficient and productive. At the same... View More
There exist very few laws or regulations that provide specific guidance or recordkeeping responsibilities during mergers and acquisitions (M&A) activities. Along these lines, inadequate M&A documentation... View More
There has been a lot of buzz about TransPromo recently, buzz about the concept of customizing common transactional documents like bills and statements with personalized messaging aimed at wooing existing... View More
Most businesses long ago accepted that to compete in the modern world, they were obliged to provide a website with the details of their products and services. However, the static pages of earlier times... View More
Retaining existing customers and effectively reaching out to acquire new customers is the goal of every business, but rising costs and a persistent recession have made it more important than ever that... View More
Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
