Marilyn Bier is the executive director of ARMA International and has been associated with ARMA for 12 years. She previously served as deputy executive director and director of education/conferences for ARMA. Ms. Bier holds a master’s degree in education and counseling and has over 20 years of experience in post-secondary education in program development and served as a professor. Her former employers include local colleges, several rehabilitation institutions, as well as the State of Missouri. She obtained her CAE in 2010.
Records management programs are often neglected when internal auditors conduct their annual risk assessments. Consequently, many organizations are left more vulnerable to regulatory penalties, steep legal...
By now, many are aware of the staggering increases in electronically stored information (ESI). Pundits and consultants often use colorful analogies to emphasize these remarkable numbers. Obscure terms...
Superstorm Sandy took no prisoners. Fight back with an emergency management plan that protects all your business assets. When Superstorm Sandy hit the Northeastern United States, more than 7.5 million...
Organizations depend on information to manage day-to-day operations, comply with regulations, gauge financial performance and monitor strategic initiatives. This critical information resides in the organization's...
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To think about AI in terms of previous multiplicative measurements of data growth and tech capability like Moore’s Law is delimiting. Incremental improvements don’t produce breakthroughs
Enterprise content management (ECM) is a strategic approach to managing an organization's information, supporting processes for creating, capturing, delivering and archiving content
As we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
It's no secret that, despite the ongoing quest for digital transformation, many businesses are stuck in the old ways of using fillable PDFs and paper forms to capture information. The first thing tha