Arthur Gingrande

Mr. Gingrande is a partner of IMERGE Consulting, a team of experts in the fields of business process optimization and enterprise content management. He is a recognized expert in intelligent character recognition, forms processing and document automation. He is also a practicing attorney who specializes in electronic discovery, regulatory compliance and intellectual property law. He has over two decades of experience in the industry and has written over 150 articles in various trade periodicals. He has been a regular columnist of DOCUMENT since 2008.

FEATURES
The NSA and the Itch That Won’t Go Away
BY Arthur Gingrande
July 9 2013
The Snowden brouhaha about the National Security Agency’s (NSA) PRISM project brought me back to 1991, when faxes, because they could not be directly understood by humans, were the primary mode of...
FEATURES
Can Authorities Search Cellphones Without a Warrant?
BY Arthur Gingrande
March 27 2013
The Fourth Amendment states that "the right of the people to be secure in their persons, houses, papers and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall...
FEATURES
Irritating Patents, Trolls and the Like
BY Arthur Gingrande
Sept. 17 2012
A patent is a government-granted monopoly that awards an inventor control of all rights to a product for 20 years from the date of filing. Congress originally intended patent laws to encourage scientific...
FEATURES
Brief Counsel: In the Digital World, What You Don't Know Can Hurt You
BY Arthur Gingrande
May 20 2010
Two years ago, in the hopes of being able to watch a "College Girls Gone Wild" video, Matthew White of Sacramento, CA, downloaded a file from Limewire.com that turned out to be child-porn. White immediately...
FEATURES
Brief Counsel: The Trend in Contemporary Trademark Law
BY Arthur Gingrande
March 24 2010
Ralph Brown, a famous trademark lawyer, emphasized that trademark law should stress the use of trademark as an "informative" and "signaling" function that efficiently communicates useful information to...
FEATURES
Digital Documents and the Best Evidence Rule
BY Arthur Gingrande
Jan. 26 2010
Perhaps the most document-specific rule of evidence concerns the often misunderstood best evidence rule, which derives from 18th century English common law. The rule states that to prove the contents of...
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    Hybrid Test Data Strategies
    By Jennifer Raml
    Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
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    Forms That Fuel Growth
    By Andrew Stevens
    Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
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    The Agent Is the Interface: How Agentic AI Is Rewriting the Rules of CCM
    By OSG
    2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
  • The Next Architectural Leap in Document AI
    By Andrew Bird
    The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
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    The Essential Role of Welcome Kits in Member Enrollment and Retention
    By Jason Pothen
    Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied