Do you remember when the first iPad became available? Do you remember the conversations you had with your colleagues about it? I do. I recall the buzz around the office: There was a lot of excitement;... View More
A business process - at its highest level - is any activity that helps an enterprise achieves its goals. Packaged and industry-specific applications form the transactional backbone for most critical business... View More
Business architects and business process professionals have traditionally focused on designing durable business processes that can stand the test of time. However, new technology disruptors, such as mobile... View More
In response to the growing need to conceal personal information in documents, Crawford Technologies is proud to announce today the launch of its newest solutions: Redaction Express and the Riptide Redaction... View More
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has made it easier and faster for enterprises to rapidly develop, deploy, monitor and manage... View More
Holistically, business process management (BPM) is a means to study, identify, change and monitor business processes. It includes techniques, methods and technology to improve and align business processes... View More
HP Enterprise Services announced a new business process outsourcing (BPO) solution, HP AutoFlow, that enables clients to automate core business processes, including finance and accounting, to enhance operational... View More
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, September 13-15th at the Hyatt Regency O'Hare in Chicago is pleased to announce that they have reached an agreement with the Business... View More
In an ideal world, workers would easily be able to move seamlessly between paper, digital and even legacy formats from any information technology (IT) platform that they wished. Integration of information... View More
OVERVIEW Pomfret School, Pomfret, Conn., has a culture of promoting the use of technology in its classrooms. School officials wanted to spread this culture to its traditionally paper-based administrative... View More
I’m a lucky bloke. I happen to have the opportunity to do a job I love, and I try to remind myself of that as often as possible, because it’s not always been that way, and for most, it will... View More
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output and customer communications solutions, has been selected by Alaska National Insurance Company for its online... View More
For an effective and professional e-forms strategy, enterprises must first evaluate the important elements and considerations for an enterprise-wide program. For development purposes, we divide forms into... View More
Kofax® Limited (NASDAQ: KFX), a leading provider of software to simplify and transform the First Mile™ of customer engagement, today announced the availability of Kofax TotalAgility® 7.2.... View More
Forms management, for many organizations, is a strategic function. It is strategic because forms support every workflow process in the organization. Accordingly, every organization—large and small,... View More
As change becomes an increasing constant in the business environment, more enterprises are embracing business process management (BPM) to improve business performance. Increasingly, organizations are pushing... View More
At a recent forms management conference, the comment was made that, after approximately 30 years of existence, the electronic forms industry has not progressed very far. It seems that most forms available... View More
IPS announced the availability of IPS Digital Workflow 3.0 third generation, web-based, modular workflow. The IPS cloud-based solution runs on state-of-the-art hardware and server technology, including... View More
As we welcome a new year, you may be thinking about new funding and new projects. It may be time to tackle that growing storeroom of paper files or that growing debate about getting rid of the shared drive,... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
