Ron Glaz

Mr. Glaz is a program director for IDC's Hardcopy Peripherals: Software and Services research. In this role, he is responsible for writing research in the software and services arena, including document solutions, management print services channel and document capture solutions.


Prior to his current role, Mr. Glaz managed IDC's Digital Capture research group. During this time, he and his team established the industry's most robust research agendas and defined research initiatives for digital capture technologies, such as digital camera, digital camcorder, camera phones and scanners. In addition, Mr. Glaz also managed field research and custom consulting projects related to document capture technologies.
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Workflow Automation: Pain Points, Solutions and Challenges
Jan. 21 2015
Do you remember when the first iPad became available? Do you remember the conversations you had with your colleagues about it? I do. I recall the buzz around the office: There was a lot of excitement;...
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Top Business Processes for Document Automation & Optimization
July 21 2014
Businesses continue to explore opportunities to increase revenues, improve business operations and/or reduce cost to improve the bottom line. At the same time, businesses are modifying office environments...
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3 Predictions for 2014: A Look at What’s in Store for Business Document Automation, Document Solutions and Managed Print Services
April 23 2014
Annually, IDC publishes a study that provides top 10 predictions for the imaging, printing and document solutions (IPDS) market. We’ve included here the three predictions that focus on business document...
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Defending Your Information Management Practices
There is a growing discussion among business organizations, regarding the challenge of defending information practices, emphasizing the need for updated governance and process documentation, stakehold