Mr. Glaz is a program director for IDC's Hardcopy Peripherals: Software and Services research. In this role, he is responsible for writing research in the software and services arena, including document solutions, management print services channel and document capture solutions.
Prior to his current role, Mr. Glaz managed IDC's Digital Capture research group. During this time, he and his team established the industry's most robust research agendas and defined research initiatives for digital capture technologies, such as digital camera, digital camcorder, camera phones and scanners. In addition, Mr. Glaz also managed field research and custom consulting projects related to document capture technologies.