Ron Glaz

Mr. Glaz is a program director for IDC's Hardcopy Peripherals: Software and Services research. In this role, he is responsible for writing research in the software and services arena, including document solutions, management print services channel and document capture solutions.


Prior to his current role, Mr. Glaz managed IDC's Digital Capture research group. During this time, he and his team established the industry's most robust research agendas and defined research initiatives for digital capture technologies, such as digital camera, digital camcorder, camera phones and scanners. In addition, Mr. Glaz also managed field research and custom consulting projects related to document capture technologies.
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January 2015
Workflow Automation: Pain Points, Solutions and Challenges
BY Ron Glaz
Jan. 21 2015
Do you remember when the first iPad became available? Do you remember the conversations you had with your colleagues about it? I do. I recall the buzz around the office: There was a lot of excitement;...
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FEATURES
Top Business Processes for Document Automation & Optimization
BY Ron Glaz
July 21 2014
Businesses continue to explore opportunities to increase revenues, improve business operations and/or reduce cost to improve the bottom line. At the same time, businesses are modifying office environments...
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FEATURES
3 Predictions for 2014: A Look at What’s in Store for Business Document Automation, Document Solutions and Managed Print Services
BY Ron Glaz
April 23 2014
Annually, IDC publishes a study that provides top 10 predictions for the imaging, printing and document solutions (IPDS) market. We’ve included here the three predictions that focus on business document...
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    Unlocking the Future of Work
    By Bryant Duhon
    In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
  • Are Your CCM Systems Costing You More Than You Know?
    By Avi Greenfield
    In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
  • Managing the Transactional Shift
    By Andy Young
    In the transactional print world, there is a change happening, but nobody is talking about it
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    It’s Time to Revolutionize Your Customer Communications with AI
    By Jesse Lujan
    Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
  • Managing the Transactional Shift
    By Andy Young
    In the transactional print world, there is a change happening, but nobody is talking about it