Holistically, business process management (BPM) is a means to study, identify, change and monitor business processes. It includes techniques, methods and technology to improve and align business processes... View More
Optical Image Technology's latest DocFinity software release continues OIT's rollout of powerful products for business. DocFinity eForms, part of the company's integrated suite of document and business... View More
Many financial services companies are updating automation systems and continuing to improve business processes. However, in the Celent report, "The 18 Month Rule: Avoiding The Endless Project," it was... View More
Whether you believe Web 2.0 is a significant departure from the original web or merely a logical evolution of the tools that built Web 1.0, as Tim Berners-Lee (the guy behind the WWW) believes, these emerging... View More
For an effective and professional e-forms strategy, enterprises must first evaluate the important elements and considerations for an enterprise-wide program. For development purposes, we divide forms into... View More
An examination of almost any business process will nd the need for someone's approval somewhere in that process. In today's world of transaction distribution, it may take a number of "somebodies" in several... View More
The current economic situation has forced document production organizations, both in-house and for-profit service providers, to reevaluate the costs of their production workflow. For reference, production... View More
A business process - at its highest level - is any activity that helps an enterprise achieves its goals. Packaged and industry-specific applications form the transactional backbone for most critical business... View More
If you have spent any time around software development projects, you know that sticking to the plan requires great discipline. At every opportunity, someone will want to step outside the boundaries for... View More
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
