Competition among companies in all industries has never been more intense when it comes to acquiring and retaining customers—and technology will certainly play a central role as these organizations... View More
Since the 1980s, there has been an industry mantra of businesses being paper-free. Initially, the focus was on the reduction of paper to save office space and improve “records” retrieval. While... View More
To date, more than 100 million licenses of SharePoint have been sold. Companies recognize the potential of this powerful content management platform to save time, speed up processes and enhance collaboration... View More
The insurance industry and human resources departments share at least one thing in common. Both are data-heavy environments that include a number of time-consuming, manual workflows. Xerox announced solutions... View More
Enough said about proper electronic content management (ECM) technology planning, creating LEAN workflows and integrating electronic records management (ERM). Instead, in memory of unsuccessful initiatives... View More
Digitech Systems announces the launch of PaperVision Forms Magic technology (the FM technology), which introduces accurate document recognition and classification along with data extraction. Known for... View More
DocPoint Solutions, Inc., a leader in the implementation, customization, training and support of SharePoint solutions and its integrated suite of products, and CipherPoint Software, Inc., the global... View More
Software, hardware, who’s kidding who? Everything keeps improving to the point of making its predecessor obsolete. This is called progress. If everything stayed the same, we would still be hunting... View More
Corporations are a class of life on planet Earth, along with humans, the animal species, the vegetal world and the planet itself (with its own sub-classes of seas, mountains, wind, oxygen and whatnot).... View More
Integrated Document Technologies, Inc. (IDT), a leading provider of products and services that help companies eliminate paper at its source, announces a new partnership with DocuSign, Inc. (DocuSign®
Decision makers may believe minimal or limited access is sufficient to get the benefits associated with mobile enablement. In practice, this tepid, apprehensive approach can actually create new bottlenecks
“Businesses will be paper-free!” This has been a mantra of the enterprise content management (ECM) industry since the launch of the first document imaging systems in the 1980s... View More
The world we live in is becoming richer and more interactive, and the workplace is no exception. Partly because consumer devices include video and mobile networks that do a better job of transmitting... View More
Snowbound Software, the market leader in document viewing technology, today announced the release of VirtualViewer HTML5 for IBM Content Navigator (ICN). Snowbound’s award-winning browser-based docu
IBM partners with Box on cloud content management strategy. Is this a classic win-win? We’ve seen these arrangements flourish and perish. Success is not guaranteed, and the competition is not standing... View More
One of the most complex strategies to build, execute and sustain is an enterprise-wide document strategy. It is easy to see why when the challenges in our corporate culture persist today... View More
With DocuWare Forms, global ECM specialist DocuWare is offering an ultra-efficient software for generating digital forms. Forms-based processes are significantly simplified and much more efficient. Re-entering... View More
| #2 TOP READ — A SharePoint steering committee meeting, which I was invited to by the chief executive officer (CEO), started off with: an operational executive telling information technology (IT)... View More
Kodak, through a strategic partnership with VMware, is launching its first Virtual Operating Environment option for KODAK Unified Workflow Solutions. This new feature enables significant cost savings,... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of SOLfusion™ 1.3, its software solution for document workflow... View More
We have spent more than two decades in customer communications and we have watched every version of the upgrade cycle in customer communications management (CCM).Templates got more sophisticated, comp
The customer starts an address change on mobile, gets halfway through, switches to the website, and is told they are missing a document they already uploaded. They open chat, where the bot confidently
Over the course of my career as a CIO in a highly regulated industry, I have personally overseen millions of dollars in enterprise content management (ECM) investments. Platforms. Migrations. Integrat
Customer experience (CX) has become a defining measure of success across industries, and insurance is no exception. Today, loyalty and brand affinity are shaped not just by price alone,
