Jim Just is a partner with IMERGE Consulting, Inc., with over 20 years of experience in business process redesign, document management technologies, business process management and records and information management. IMERGE Consulting, a vendor neutral consultancy, does not advocate any specific technology or approach to solving today’s complex information governance issues. Rather, we focus on our clients’ goals and outcomes while applying best practices from standards like ISO15489 (www.iso.org) and MoREQ2 (www.moreq.org).
Cleaning up your shared network drives and other unstructured data stores continues to be a major challenge for many organizations. This reinforces the fact that any remediation effort requires resources...
In content management, metadata is used to uniquely identify content objects, improve search, and manage the life cycle of content. In some cases, it can even reference information that is not necessarily...
What do all of these things have in common: implanted medical devices and critical care devices, factory robots, drones, autonomous vehicles, and Fitbits? All of them are connected through the Internet...
Fundamentally, blockchain will revolutionize trust, moving the needle away from fear, uncertainty, and doubt (FUD) and toward simpler, more trustworthy transactions. Assaults on our willingness to trust...
By now, you’ve probably heard some rumblings about blockchain—the shared ledger concept that underlies bitcoin—and how it’s going to change the world. You may have even read an...
Cleaning up shared drives to eliminate redundant, outdated, trivial (ROT) content is pretty easy to do—it has high value for information technology (IT) by freeing up valuable storage, and it has...
We’ve been writing about shared drive clean-up on and off for the last year. The first article talked about knocking off the low-hanging fruit. The second covered the kinds of
Last month, I wrote about the need to dedicate resources for enterprise content management (ECM) in order to have a successful program attain rapid time‑to‑value. I wrote about the need for a center of...
It’s disheartening—and a regular occurrence—to encounter companies that have invested heavily in sophisticated enterprise content management (ECM) and business process management (BPM)...
Last month, I talked about how using business process management (BPM)/workflow in even the simplest way offers significant governance benefits; workflow doesn’t need to be complex nor difficult...
Documents, specifically records, do not spring into being for no purpose; they are created in support of business activities. Information governance (IG) is all about keeping track—who, what, when,...
This article is about information governance (IG). Trust me. I’ve been reading, thinking, and talking to smart folks about the future of automated vehicles—artificial intelligence (AI) robots...
Shared drive remediation is a crucial activity for effective information governance (IG). IG helps to lower risks and costs by significantly reducing data volumes and providing accessibility and structure...
Last month, I discussed the general parameters of a shared drive cleanup (remediation) and some of the problem areas you may face. This month, I’ll walk through a typical remediation decision tree...
One of the most vexing problems facing organizations today lies in the digital landfill known as “shared drives” (aka network drives or file shares). As an information governance consultancy,...
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR
As technology accelerates and customers adopt their own AI assistants, the old model of static, one-way communication is starting to look a lot like sending a fax in the age of TikTok
The customer communications market has evolved over the past three decades. Today’s customers expect instant, personalized and seamless experiences across all channels. Artificial intelligence (AI
Mergers and acquisitions have been the cornerstone of business growth for many industries over the past decade. Considered one of the fastest ways to grow business, increase a talent pool and improve
The key question millennials are asking about their relation with their banks is this: Does my bank know me? In other words, is it addressing all my wants and needs as well as providing service so per