Charmaine Brooks, CRM

Charmaine Brooks is a Partner with IMERGE, a Certified Records Manager with the Institute for Certified Records Managers and has 20-plus years of experience in the field of records and information management. Her extensive background crosses the full range of administrative and records management expertise. She has a broad base of knowledge in digital content management and integrated records management software solutions. Ms. Brooks has extensive experience in developing file classifications and retention plans for government and commercial clients. She has taught in the area of electronic records management for many years.
830x539_James
May 14 2018
In content management, metadata is used to uniquely identify content objects, improve search, and manage the life cycle of content. In some cases, it can even reference information that is not necessarily...
830x539_Charmaine
Oct. 16 2017
This article appears in the Fall 2017 digital issue of DOCUMENT Strategy. Subscribe.There is a new specification on the block for managing electronic records. In August, the National Archives and
Taxonomy for SharePoint - DOCUMENT Strategy
April 6 2017
Individuals and organizations alike are experiencing one of the paradoxes of the information age: As we gain access to more and more data, it is becoming harder to find the information we need. Metaphorically...
Reorganizing Your Shared Drives - DOCUMENT Strateg
Jan. 12 2017
We’ve been writing about shared drive clean-up on and off for the last year. The first article talked about knocking off the low-hanging fruit. The second covered the kinds of
classify
March 10 2016
We have been accumulating electronic documents in shared drives since the innovation of networked computers and file servers in the early 1980s. Folders and sub-folders defined in shared or network drives...
  • The enduring relevance of document management in today's business world is remarkable — so much so that it has led to a notable shift in market categories. Leading research and advisory firm Gartne
  • With increasing competition both in person and online, businesses have found a need to improve the customer experience throughout each transaction
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs